To support our local Public Health authorities' efforts to fight the COVID-19 virus in the San Francisco Bay Area, Extranomical Tours has temporarily suspended tour operations.
We hope that the dramatic measures taken by community leaders will bring a swift resolution to the crisis. For now, we anticipate resuming normal tour schedules on April 8th.
We have modified our cancelation policy and will honor all requests for cancellations. We would, however, like for you to remain hopeful and reschedule your vacation for a later date or ask us to hold your credit until you have a date in mind.
Please call or email us about your decision. Recognize that there is a high volume of changes at this time and there may be some delay in processing your request.
We will continue to offer full refunds and no change fees up to 24 hours before the tour start time (see policy here). So, if you can wait until we know more about the future circumstances, that may be best for everyone.
We have some very attractive discounts available for tour dates this spring (see below), so another option is to reschedule your tour for later and lock in some savings.
If your plan is to come to San Francisco later this spring or summer, we encourage you to book with confidence. We will continue to honor cancelations up to 24 hours before the tour.
If you make a reservation and the timing needs to be changed in the future, we will not charge any change fees and will protect your discounted tour price.
Tip: Purchase a Gift Card for any tour and lock in your discount. You can fill in the travel date at any time over the next 12 months.
Check out these fabulous savings for tours up until June 30:
It has never been truer that "we are all in this together". We thank you for your understanding and patience during these unprecedented times.
Please note that Extranomical Tours is a local San Francisco business whose staff is doing everything possible to quickly and efficiently handle the demand for cancellations and changes.
Thank you for choosing Extranomical Tours and supporting us through these unusual times. We look forward to hearing from you.
Phone: (415) 357-0700
e-mail: [email protected]