See our Sanitation and Safety Practices

Our New “Tour Safe” Policies

We are all adopting new personal habits and routines to stay safe. The uncertainty surrounding the coronavirus is causing travelers around the world to pause or re-think their travel plans. We recognize that beginning to travel again is a very personal decision. We will be here when the time is right.

Our team at Extranomical Tours has doubled down on safety by re-imagining and modifying our tours to protect our associates and guests. Our new procedures meet, and in many cases, exceed guidelines from the Centers for Disease Control and World Health Organization.

Please note that, until further notice, submitting to temperature checks and wearing a face covering is required while on the tour vehicle (except for children under the age of two). We encourage passengers to bring personal protective equipment and cleaning products. If you leave them behind, we will provide them for your use.

Our “Tour Safe” program includes the following new and revised practices.

Enhanced Cleaning

  • Nightly deep cleaning and disinfecting fogging by certified crew
  • Installation of high-efficiency particulate air (HEPA) filters to  capture and remove diseased particles from the air
  • Disinfecting and hand washing by tour guides at 30+ minutes stops
Touchless Touring
  • Elimination of boarding passes
  • No onboard credit card transactions
  • Drivers wear face shields while touring

Social Distancing

  • Tour vehicles operating at below their capacity so we can grant passenger requests for empty adjacent seats
  • Staggered on- and off-boarding to permit social distancing
  • New distancing procedures at all tour stops and attractions
Staff Health
  • Symptom screening for drivers  before each tour
  • Mandatory testing with confirmed exposure to COVID19
  • (When available) Weekly anti-body testing of drivers

You can do your part to help protect yourself and other passengers. Our new “Touring Etiquette” encourages all passengers to take the following precautions:

  • Wash your hands often with soap and water prior to boarding
  • Bring a supply of disinfecting wipes for use while away from the tour vehicle
  • Avoid touching your eyes, nose and mouth with your hands
  • Cover any cough or sneeze with a tissue and dispose of it
  • If you have flu-like symptoms, reschedule your tour date

We hope you will find this information helpful and we look forward to seeing you during your visit to San Francisco.

Customer Reviews