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We are looking for great people to join our team!

Tour Bus Driver and Guide

LEAD TOURS TO NATIONAL PARKS AND OTHER BEAUTIFUL PLACES. FLEXIBLE SCHEDULES

A People Job: Give guest-pleasing tours of California’s Wine Country, Yosemite Valley, Monterey, Muir Woods, Silicon Valley, and San Francisco.

Good Pay: Earn $22-$27 per hour. Opportunity to earn additional bonuses based on customer satisfaction and safety, as well as cash tips.

Nice Benefits: Health insurance, Dental, Vision, FSA & 401(k) with immediate company matching.

Flexible Schedule: Full-time and part-time positions. Workdays and hours that fit your lifestyle. Must be willing to work at least one weekend day.

Development Opportunities: We develop and promote from within. Best performers qualify for opportunities in tour operations management.

A Place to Call Home: Highly competent associates and supportive culture. Some of our driver/guides have been here for 10+ years.

Extranomical Tours is a growing San Francisco-based sightseeing company offering guided tours of Yosemite, Muir Woods, California’s Wine Country, San Francisco, Silicon Valley and Monterey/Carmel. Our team of Expedition Leaders deliver far more than destinations…they offer magical moments that guests remember for a lifetime. Our experiences are like traveling with friends to amazing California locations!

This team member is responsible for the safe, entertaining, and efficient transportation for groups of 6 to 41 guests on guided tours between San Francisco and many attractions around the Bay Area.

The ideal candidate for our driver/guide positions:

  • Experience as a driver and guide
  • Must be able to work weekends, Saturdays and/or Sundays
  • Able to handle long shifts such as Yosemite tours
  • Big personality and strong communication skills, great sense of humor a definite plus!
  • Demonstrated good judgment in high-pressure situations
  • Flexible and able to work weekends and holidays
  • Works well with others
  • Minimum of two years of commercial vehicle with passenger endorsement experience
  • Able to pass DOT drug test
  • Safe driving record
  • Live in San Francisco Bay Area

Extranomical is an Equal Opportunity Employer and does not discriminate on the basis of race, color, creed, ancestry, national origin, gender, marital status, sexual orientation, religion, age, veteran status, or disability.

To Apply: Please use our fast and easy online form to submit your application.

Benefits offered:

  • Health insurance
  • Dental insurance
  • Healthcare spending or reimbursement accounts such as HSAs or FSAs
  • Other types of insurance
  • Retirement benefits or accounts
  • Education assistance or tuition reimbursement
  • Employee discounts
  • Flexible schedules
  • Workplace perks such as food/coffee and flexible work schedules
  • Others

Hours per week:

  • 30-39

Benefits offered:

  • Health insurance
  • Dental insurance
  • Healthcare spending or reimbursement accounts such as HSAs or FSAs
  • Retirement benefits or accounts
  • Education assistance or tuition reimbursement
  • Flexible schedules

Additional Compensation:

  • Tips
  • Bonuses

Travel Consultant / Customer Service Agent

Responsibilities and Duties

  • Drive inbound phone sales by quickly and effectively getting to the root of a prospective customer’s travel needs
  • Correctly answer phone calls, emails and livechat questions from customers concerning our tours and services
  • Book, process, and confirm phone and internet reservations
  • Complete daily tasks to ensure passengers get the best possible experience during all stages of contact from initial phone call to post-tour interactions

Job Requirements

  • Excellent communication skills and a positive attitude
  • Background in sales and customer service
  • Ability to work in a fast-paced environment
  • Strong organizational skills
  • Maintain destination expertise to successfully sell and upsell and provide knowledgeable service to the customer
  • Multitasking abilities and attention to detail with the ability to utilize basic computer skills while talking on the phone
  • Strong problem solving and sound decision-making skills within established guidelines
  • Proficient and comfortable with office equipment (Computer skills – Microsoft Office, Powerpoint etc)
  • Must be willing to work some weekends and holidays
  • Must be willing to work different shifts as our office is open 5:30 am to 9 pm daily
  • Positive interpersonal relationship-building skills with other company staff

Education and / or Work Experience

  • 1-2 years of experience in sales and customer service

OR

  • An equivalent combination of sales or customer experience, education, and training that provides the required knowledge, skills, and abilities.
  • Ability to speak the second language is a plus but is not a requirement for the job.

Benefits

  • Starting at $17 - $20 per hr (depending on the interview results)
  • Sales commission
  • Medical, Dental, Vision, and 401k benefits (full-time only)
  • Paid Training
  • Free coffee and snacks
  • Free tours for employees
  • Great work environment
  • Potential to grow within the company

Our company operates 7 days a week, from 5:30 am to 9:00 pm. Thus we need a candidate that is flexible with hours and aware of the fact that working at a tour company means to occasionally work on public holidays and weekends.

To apply, please fill out the online questionnaire. Please do not call as we need to reserve our phone lines for customers making reservations. Thank you for your cooperation.

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Marketing & Sales Trainee/Internship

Description: Extranomical Tours is offering a trainee/internship position in the field of Marketing & Sales. We are a San Francisco tour operator looking for someone who wants to become an active member of our Marketing & Sales team and also provides administrative support to the office if needed. Our Marketing & Sales Department promotes our business and keeps close relations with current sales agents. It also focuses on constantly creating new business contacts and finding ways to market our company and tour products as well as to improve these.

This trainee/internship provides a good mix of in-office and on the job training. Candidates will be expected to work 40 hours per week. We encourage international applicants who are qualified for J1 internships. Candidates must display a high level of personal responsibility and must be able to work both in a team environment and independently. The successful trainee/internship candidate will think “outside the box” and be a creative problem solver. Fluency in English is required. Candidates with foreign language fluency are highly regarded.

Knowledge Requirements:

  • Experience in marketing and/or sales
  • Good written and oral communication in English
  • Ability to learn and work independently as well as in a team environment
  • Be able to think outside the box and come up with new creative ideas
  • Ability to be persistent and follow up to make sure tasks get done on time
  • Internet research skills
  • Friendly attitude

Length: 12-18 months

Deadline: Applicants accepted all year. Please note preferred start date on application.

To apply, please fill out the online application form.

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