Full refunds will be given for cancellations to any 1-day and half-day tour reservations made more than 24 hours before the scheduled departure time. Any cancellations with less than 24 hours’ notice will not be entitled to any refunds.
Tours with hotel packages cancelled or changed with more than 10 days notice prior to departure, will incur a $35.00 fee or a fee of 10% of the package cost, whichever is greater. Cancellations of any Overnight Tour package with less than 10 days notice will not be entitled to any refunds.
Cancellations and no-shows for Alcatraz Packages are non-refundable.
Bay Cruises, Hop On Hop Off passes, and Monterey Excursions are non-refundable.
Tours may be cancelled by Extranomical Tours due to insufficient bookings. Please call at least 24-48 hours before travel in order to confirm your tour.