Aquarium of the Bay – Go-Anytime Ticket

FAQs

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• What is the physical address to the aquarium?

  PIER 39, The Embarcadero and Beach Street, San Francisco, CA 94133

• How do I find the Aquarium of the Bay from:

  Oakland/East Bay via Bay Bridge

  I-80 West, take Exit 2B Harrison St/Embarcadero, Right turn onto Harrison, Left onto Embarcadero

  Marin/North Bay via Golden Gate Bridge

  US 101 South, Exit Marina Blvd/Girard Rd, left onto Girard Rd/Marina Blvd, Left onto Bay Street, Left onto Mason Street, Right onto North Point, Left onto Grant Avenue

  San Jose/South Bay/Peninsula

  VIA US 101 North, Exit Fourth Street, Merge onto Bryant Street, Left onto Embarcadero

  VIA BART or MUNI

  Get off the train at Embarcadero Station, go to ground level, exiting the tunnel toward Drumm Street or Spear Street @ street level. Walk to Market Street & Main Street and transfer to the MUNI F-Market Street Car

• What is the minimum age required to enter the Aquarium without adult supervision?

  The minimum age required for a minor to enter the Aquarium without adult supervision is 16 years old.

• Do you have a parking lot?

  No, but Public Parking (Pier 39 Garage) and Street Parking is available (Paid Metered – Restrictions Apply – See SFMTA website for more information)

• Do you hold luggage or have stroller storage?

  Unfortunately, we do not provide storage for personal items. We advise you to check with the San Francisco Welcome Center located on the 2nd floor of PIER 39 on the West side. 

• Is the aquarium accessible via wheelchair?

  The aquarium is mostly accessible. We have wheelchairs to use during your time at the aquarium, first come, first served.

• Are you animal-friendly?

  Unfortunately, animals are not allowed on PIER 39, with the exception of Service Animals. Please see our page on Service Animals for further information.

• How long does it take to go through the entire aquarium?

  At an average pace, seeing all the exhibits takes about 90 minutes.

• What is your refund policy?

  All purchases are final and are non-refundable.

• Do you allow food & drink in the aquarium?

  No outside food or drink allowed, except closed-top water bottles.