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Frequently Asked Questions

  • General FAQ
  • Reservation FAQ
  • Pick Up Related FAQ
  • Tour FAQ
    • How will we recognize the tour vehicle?

      The Extranomical logo is displayed on the side of the vehicle. It will say "Extranomical Tours" and is a very colorful tour vehicle with lots of pictures on the side. Alternatively, if your tour is on a luxury vehicle be on the look out for an all black vehicle that says Extranomical in white on the side.

    • Are there restrooms on board the vehicles?

      We cannot guarantee restrooms facilities on any of our tours, although on our Total Yosemite Experience tour, we do make stops throughout the tour and there will be opportunities throughout the park for you to use the restroom.

    • What do I have to be aware of when traveling with a child?

      Please note that for your child's safety, we require you to bring a child safety seat or booster seat for all children under 8 years of age or 4' 9" in height, as dictated by California State Law. You will be required to provide your own child seat on all motor vehicle tours. Failure to provide a seat for your child will result in forfeit of your seats on the tour without refund.

    • What kind of luggage am I allowed to bring?

      Customers are allowed up to 2 items (ie. 1 Personal item + 1 Overnight bag) to travel free of charge. These items must be within the size limitations. Each additional item above the allowance will incur a $25 excess luggage fee. Maximum Dimensions for Luggage -Overnight Bag size: 24”x16”x10”, (or 60cm x 40cm x 58 cm).

    • Can I bring a wheelchair on the vehicle?

      We are only able to accommodate collapsible wheelchairs that fold flat. Please notify us in advance if you are bringing a wheelchair on the tour so that we can notify the driver of your vehicle.

    • Do you have a lost and found?

      Yes, items left in the vehicle are stored in a lost and found area for 30 days. If you left something on one of our tours, please give us a call at toll-free (866) 231-3752 to see if it has been found. Once you have confirmed with us that your item has been found by our staff and you are still in town, you can come by to pick up your item. Otherwise, we will ship almost any item to any destination within the U.S. for a flat fee of $20. Extranomical Adventures is not responsible for lost or stolen items. See what happens to our lost and found items by checking out our Extranomical Charity Events.

    • What is your address?

      Retail office open to the public: located at the Bay St & Taylor St cable car turnaround at 501 Bay Street, San Francisco, CA 94133 (corner of Bay and Taylor).

      Headquarter office where we also do pick ups from: located at 928 Harrison St. San Francisco, CA 94107 (between 5th Street and 6th Street).

    • How do I book or make a reservation?

      You can book online to receive an online discount or call our office at  1-866-231-3752 or  1-415-357-0700. We require a valid credit card to hold all phone & internet reservations.

    • How do I pay for my tour?

      If you are reserving your tour online, your credit card will be charged. Reservations by phone require a credit card to hold your seat(s). If you choose to pay by credit card over the phone, there is a $2 per person service fee. No service fees are charged on internet reservations. Cash can only be paid directly to the tour guide on our Yosemite & Giant Sequoias 1 Day Tour and Redwoods & Wine Country 1 Day Tour. You can also come to our Fisherman's Wharf office prior to the tour departure date and pay cash directly.

    • What types of payments do you accept?

      Credit Cards: We accept Visa, MasterCard and American Express credit cards. We also accept Debit cards with symbols of these card companies. 
      Cash: Guests can pay cash at our Fisherman's Wharf location for any tour or directly to the driver for our Yosemite and Redwoods & Wine Country tour.
      Travelers Checks: We accept valid & properly signed Travelers Checks as a substitute for cash payments. 

      Personal Checks: Apologies, but we do not provide a personal check payment option.

    • Will I get a discount if I book a second tour?

      Yes, you can get a up to $25 off your second tour. The $25 discount is for the Total Yosemite Experience 1 day tour, Wine Lovers Wine Country Tour and the Monterey Explorer Tour.

    • Is there any advantages by booking my tour online?

      You will get an automatic discount on your first tour when you book online at www.extranomical.com!

    • Can I cancel or change my reservation?

      Cancellations or changes must be made 72 hours before tour departure, or at least 8 days in advance if the reservation includes a hotel accommodation to get a partial refund. 

      Airport shuttle transfers, all Bay Cruises & Ferry Tickets, Hop on Hop off Bus Passes,  Alcatraz Tours and Air Cruises are non-refundable. Cancellations and changes are subject to a 10% or $25 fee, whichever is greater. 

      Private Tours/Charters' cancellations or changes require a 2-week notice.

    • Where should I pick up the tickets for my tour?

      You don't need a ticket for most of our tours, vouchers are provided when they are needed. Most times your confirmation email is enough. We will specify in your email confirmation after you've booked the Yosemite tour what information you will need to have with you.

    • Can I get picked up at my hotel in San Francisco?

      Yes, we pickup from most hotels and youth hostels in the Downtown San Francisco or Fisherman's Wharf areas.

    • I can't find my San Francisco hotel in the hotel list on the Tour Reservations page?

      Please call us directly at 1-866-231-3752 (toll free from the USA) or +1-415-357-0700 (internationally) if you cannot find your San Francisco hotel in the list supplied on the Tour Reservations page. Our reservations staff will be able to help you find an appropriate pickup location.

    • Do you pick up, even when I am not staying at a hotel in San Francisco?

      Our Central pickup point for people who are not staying at a hotel in the city is the PARC 55 Hotel - 55 Cyril Magnin Ave (near the Powell Street BART station). For our Total Yosemite Experience tour we also offer pickups in West Oakland and Dublin/Pleasonton. Please verify your pick up location before your tour date.

    • What if I am late for pickup?

      As a courtesy to your fellow passengers, it’s important to be on time. If you are late or miss your scheduled pick-up time for the tour, please contact our office IMMEDIATELY at  (415) 357-0700. An alternative pick up location may be arranged at the customer's expense (subject to availability). Guests who miss their tour entirely will forfeit their seat on the tour. No refunds will be issued.

    • Where can I call if I haven't been picked up on time?

      Please call our office at 1-866-231-3752 (toll free from the USA) or +1 415-357-0700 (internationally). We will be able to check the your tour reservation and contact the tour guide to find out where he is.

    • Do I have to call prior to my tour to reconfirm my pick up time and location?

      Yes, we advise you to call 48 hours in advance 1-866-231-3752 (toll free from the USA) or +1 415-357-0700 (internationally).

    • + Total Yosemite Experience
      • What do I need to bring?

        • Sturdy shoes
        • Camera
        • Extra spending money for meals
        • Water bottle
        • Hat (if necessary)
        • Warm clothes and a waterproof jacket during the winter months
        • Sunscreen (if necessary)
        • Umbrella (if necessary)
      • What should I wear?

        We recommend comfortable walking shoes, such as shoes or boots with rubber soles and treads. Hiking sandals (rather than beach sandals) can be worn on the Total Yosemite Experience during the summer months. High heels, flip-flops, and open-toe shoes are not recommended. Temperatures vary depending on the season in Yosemite therefore we advise people to wear layered clothing.

      • What do I have to know about the Giant Sequoias hike?

        We are the only tour company that goes to the Giant Sequoias Grove on the Yosemite tour, but the hike is dependent on trail and weather conditions. It is usually available from April to October only. If you choose not to participate in the hike, then you would have to stay at the bottom of the trail as you wait for the rest of the group to return from the hike. The hike is about 2 miles round-trip (about 30 minutes round-trip). Paved trail with 400 ft incline.

      • What languages are available for this tour?

        The tour is narrated in English but we offer complimentary audio guides in 8 languages: Spanish, French, German, Italian, Korean, Mandarin, Japanese, and Portuguese. If an audio tour is required, please specify the languages needed in the comments section on the reservation page.

      • What type of vehicle do you use?

        The Total Yosemite Experience Tour is a smaller group tour. We use either a Minibus or 15 seat Passenger Van. This tour also includes a hike to the Giant Sequoias Trees (weather permitting). The Yosemite Bus Tour operates in a large Motor Coach with more people and they do not visit the Giant Sequoia Grove on the bus tour.

      • What is the difference between Total Yosemite Experience & Yosemite bus tour?

        The Total Yosemite Experince Tour is operated in a smaller vehicle, either a 15-Passengers van or an up to 36-Passenger Minibus. It is a semi-private tour that allows us to stop at a Giant Sequoia Grove. The Yosemite Tour by Bus is operated on a larger motor coach, holding up to 50 passengers, and stays inside Yosemite National Park 3-4 hours.

      • How can I travel around the park during my free time?

        Yosemite National Park has a free, year-round Yosemite Valley Shuttle with stops at most major sights of interest and some trailheads. You can also take YARTS (Yosemite Area Regional Transportation System) for a fee if you wish to travel outside the park to the surrounding area. Depending on how much free time you have, there might not be time enough to take the bus.

      • Do I have to call to reconfirm my pick up time for the return trip?

        Yes, we request that you call our toll free number at 1-800-231-3752 the morning of your return to confirm your pickup time and location inside Yosemite National Park.

      • What is the average temperature in Yosemite?

        Yosemite weather varies depending on the season. SUMMER MONTHS (JUNE, JULY, AUGUST) Average High temperature: 87°F / 31°C - Average Low temperature: 51°F / 10°C, WINTER MONTHS (DECEMBER, JANUARY, FEBRUARY) Average High temperature: 53°F / 12°C - Average Low temperature: 28°F / -2°C

      • Are there any meals included? If not, where can we buy lunch on the tour?

        Meals are not included on this tour. We stop on the way to Yosemite where you can buy a snack or meal to take with you. There are also restaurants and a deli in Yosemite Valley where you can purchase lunch and snacks.

      • Are we allowed to take food and beverages into Yosemite National Park?

        Yes, you can bring your own food and drinks with you. You will also be able to purchase food and drinks on the way to Yosemite or inside Yosemite National Park.

      • Is there a place where we can cook our own food?

        No, unfortunately there is no kitchen nor is there a outdoor fire or grill.

      • Can I use my annual pass for the United States National Parks to enter the Yosemite for free?

        Unfortunately you cannot use your pass on this tour. The entrance price for the Yosemite National Park is based on the vehicle used and not on the number of individuals in the vehicle. Therefore the $10 fee will be added to the cost of the tour when you pay.

      • Where and when are we dropped off on the first day of your Yosemite overnight tour?

        You will be dropped off around lunch time close to the Yosemite Lodge at the Falls. You will need to make your own way to your accommodation. Yosemite National Park has a free, year-round Yosemite Valley Shuttle with stops at most major sights of interest and some trailheads. You can also take YARTS (Yosemite Area Regional Transportation System) for a fee if you wish to travel outside the park to the surrounding area.

      • What is a double occupancy?

        Double occupancy means two people per room. For example, the price quoted is per person, so "$200 double occupancy" means two people will pay $400 total. If you are going alone, you will pay a different rate for single occupancy.

      • How can we get to Yosemite View Lodge from Yosemite National Park?

        The public transportation system YARTS will get you from inside the park to the Yosemite View Lodge.

      • Will I be sharing my tent during my overnight stay in Yosemite?

        No, you will have your own cabin but you will have a shared bathroom.

      • How many people are staying in the same dorm at the Bug Lodge?

        Rooms can accommodate about 6 to 12 occupants.

    • + Redwoods & Wine Country Escape
      • What do I need to bring?

        • Park entrance fee
        • Valid ID
        • Camera
        • Money for additional wine tasting at the Sonoma Plaza
        • Sunscreen during summer months
        • Bottled water
        • Money for lunch
        • Winter clothes during the winter months
        • Solid shoes
      • What should I wear?

        We recommend comfortable walking shoes, such as shoes or boots with rubber soles and treads. Hiking sandals (rather than beach sandals) can be worn on the Redwoods & Wine Country Escape during the summer months. High heels, flip-flops, and open-toe shoes are not recommended.

      • Is the Muir Woods entrance fee included? And how long do we spend inside Muir Woods?

        The tour price does not include the Muir Woods entrance fee, which is $7 per person (based on 2013) and must be paid when you reach the entrance of the park. You have about an hour on your own inside the Muir Woods National Monument.

      • Which wineries are we going to visit?

        On our Redwoods & Wine Country Escape tour we visit 3 wineries, located in Sonoma Valley and Napa Valley. Each winery stop ranges from 30-45 minutes. We’ve narrowed the list of winery stops to those that offer the best California Wine Country experience for our clientele. We have preferred partner wineries that we like to visit but the wineries may depend on the day. Occasionally, a winery on our tour may be closed for a private event, so our tour guides may change the itinerary on the day of the trip.

      • Does this tour go to Napa?

        Yes, we do. The itinerary of visiting Napa Valley AND Sonoma Valley in combination with Muir Woods National Monument is what makes this tour unique.

      • Are wine tasting included and how much money do I need for the additional wine tastings in Sonoma Plaza?

        Yes, all wine tasting fees at the 3 winery stops are included on this tour. If you want to join additional wine tasting, please feel free to do that. The wine tasting fees range from $5 to $20.

      • What languages are available for this tour?

        The tour is narrated in English but we offer complimentary audio guides in 8 languages: Spanish, French, German, Italian, Korean, Mandarin, Japanese, and Portuguese. If an audio tour is required, please specify the languages needed in the comments section on the reservation page.

      • Do we stop in Sausalito?

        Yes, we offer an optional stop in Sausalito. If you want to spend more time in Sausalito, you may depart the tour and make your way back to San Francisco by way of ferry. The ferry takes about 25-30 minutes. The ferry ticket is not included.

      • Why should I stay in Sausalito and take the ferry instead of taking the bus back to San Francisco?

        Sausalito is a beautiful city North of San Francisco. It is well known for its beautiful views, boutique shops and art galleries. There are a lot of first-class restaurants with food from around the world. Taking the ferry back to San Francisco also allows a relaxing experience on the boat and offers a different yet fantastic view of San Francisco from the water. Please check the ferry schedule.

      • Is this tour suitable for children?

        Yes, children of all ages are welcome on the tour though drinking alcohol is not permitted for those under the age of 21. Please bring a valid photo ID.

      • Do we stop at Golden Gate Bridge?

        Yes, there will be about 15-minutes for a photo stop opportunity at the iconic Golden Gate Bridge.

      • Can we buy food or do we have to bring our own lunch?

        You are more than welcome to bring a bagged lunch though you will have time to pick up lunch or sit down at a casual eatery at the Historic Sonoma Plaza.

      • What is the advantage of this combination tour compared to the tours separately?

        The Redwoods & Wine Country Escape combines two of California's top attractions. You get the chance to see the Giant Redwood trees and you will join several wine tastings in both Napa Valley and Sonoma Valley - all in just one day. There is also a huge saving by booking this combination tour rather than booking both trips separately.

    • + Premium Outlet Shopping Tour & Napa Wine Tasting
      • What do I need to bring?

        • Money for shopping
        • Camera
        • Money for lunch
        • Valid ID
        • Money for wine tasting
      • Is this tour offered in other languages?

        This tour is only offered in English. If needed, we can organize a private tour in other languages.

      • How do I get the VIP Coupon Book?

        You will get a VIP Coupon Book voucher from your guide. The guide will drop you off at one of the outlet mall entrances where you will redeem your coupon book with the voucher at the Front Desk.

      • How long do we have for shopping?

        You have about 4 hours for shopping before we head to the Wine Country.

      • What winery do we visit?

        We will visit a beautiful winery in Napa Valley. Either a sparkling winery called Domaine Carneros, or Madonna Estate, or another unique winery in Napa Valley. The wineries we visit depend on the day of the tour and winery availability but they will all consist of elegant wines and relaxing views of California Wine Country.

      • How much money do I need for the wine tasting?

        It depends on the winery we visit, but on average, wine tasting ranges from $5 to $15.

      • Is the wine tasting included?

        No, wine tasting fees are not included on this tour.

      • Can I go shopping without wine tasting?

        You don’t have to join the wine tasting - it is optional. You also have the option to spend time on your own: walk around the winery and enjoy the views that Napa Valley has to offer.

      • Can I book that tour without Napa Wine Tasting?

        We apologize but we do not have a tour that consist of only shopping.

      • What happens if I don’t have or forgot to bring a valid ID? Is it still possible to participate in the wine tasting?

        In the U.S. it is important to have a valid ID if you want to consume alcohol. If you forget to bring your valid ID, you will not be allowed for wine tasting.

    • + Wine Lover's Luxury Wine Country Tour
      • What do I need to bring?

        • Money for wine tasting
        • Money for lunch
        • Valid ID
        • Bottle water
        • Camera
        • Snack
      • How long is the tour?

        This tour takes about 9 hours.

      • Is this tour offered in other languages?

        This tour is only offered in English. If needed, we can organize a private tour in other languages. Please also take a look at our Redwoods and Wine Country Escape Tour - it is a great deal and includes complimentary audio tours in 8 different languages.

      • Is it a suitable tour for children?

        Yes, children of all ages are welcome on the tour though drinking alcohol is not permitted for those under the age of 21. If you would like to take your children to the Wine Country, we would suggest to go on our Redwoods and Wine Country Escape Tour instead. It combines the Giant Redwood Sequoias, Sonoma & Napa Valley, so there is more to the itinerary that better suits children. It's a better compromise.

      • What type of vehicle do you use?

        We use our luxury vehicle. It is a 13-passenger van with premium captain seats, additional rear A/C for extra comfort, extra head room, and a sound system.

      • What is the maximum number of people on the Wine Lovers Tour?

        The maximum capacity is 13 passengers; however, there is a minimum of 4 passengers for this tour to operate.

      • Are wine tasting fees included in the Wine Lovers Tour? If no, how much money do we need for wine tasting?

        No, wine tasting fees are not included, because guests can request different wineries to visit. Wine Tasting fees vary between $5 to $20, depending on wineries chosen. Some wineries offer complimentary tasting and other may charge upwards of $25 per person.

      • What and how many winieries are we going to visit?

        Because this is a semi-customizable tour, wineries from Napa or Sonoma Valley are chosen by those taking the tour. If those on board don't have any particular requests, the tour guide will recommend a variety of wonderful wineries. The tour will visit 4 to 6 wineries, depending how much time guests would like to spend at each winery.

      • Does the tour go to both Napa and Sonoma?

        The tour is semi-customizable which creates a flexible itinerary and the ability to accommodate requests from those on board. The group on the day of may choose to go to Napa, Sonoma, or both.

      • Can you guarantee our winery requests?

        Your guide will do his/her best to satisfy your winery requests. However, the wineries we visit will depend on the day and if there are any events occurring in the Wine Country. Occasionally, a winery on our tour may be closed for a private event so we cannot guarantee all winery requests.

      • What if I don't have any winery requests?

        If you don’t have any winery requests, our guide will give you recommendations. He/she has a wealth of knowledge and experience in the Wine Country and can help you navigate the wine region as well as suggest wineries that offer the best views and the best wines at the best value.

      • What happens if I don’t have or forgot to bring a valid ID? Is it still possible to participate in the wine tasting?

        In the U.S. it is important to have a valid ID if you want to consume alcohol. If you forget to bring your valid ID, you will not be allowed for wine tasting.

      • Is lunch included in the Wine Lovers Tour and where are we going to have lunch?

        No, meals & wine tasting fees are not included on the tour. The group can choose where to go for lunch. Otherwise, the guide will decide on a nice plaza or location with several selections for lunch.

      • Can we buy food or do we have to bring our own lunch?

        You are more than welcome to bring your own bagged lunch though there will be a lunch stop for you to purchase lunch in the Wine Country.

      • Do we stop in Sausalito?

        A stop in Sausalito is optional and you can also choose to take the ferry back to San Francisco (ferry fare not included).

      • Why should I stay in Sausalito and take the ferry instead of taking the bus back to San Francisco?

        Sausalito is a beautiful city North of San Francisco. It is well known for its beautiful views, boutique shops and art galleries. There are a lot of first-class restaurants with food from around the world. Taking the ferry back to San Francisco also allows a relaxing experience on the boat and offers a different yet fantastic view of San Francisco from the water.

      • Is the ferry ticket included in the price of the tour? If not, how much does the ferry cost from Sausalito to San Francisco?

        No, the ferry ticket is not included in the price of our tour. Ferry services vary but it is around $!0 for adults. Prices are subject to change without notice and Extranomical Adventures are not responsible for passengers that depart from the tour at this stage.

      • How long does the ferry take from Sausalito to San Francisco?

        The ferry takes about 25-30 minutes.

      • What is the difference between the Wine Lover's and the Wine Country by Bus tour?

        The Wine Lover's Tour is on a luxury vehicle with a maximum capacity of 13 passengers. It is a semi-private tour that allows more flexibility to alter the itinerary and request specific stops and wineries. The Wine Country Tour by bus is on a large motor coach, holding up to 50 passengers, and has a fixed itinerary. It also only visits 3 wineries compared to 4-6 wineries on our Wine Lover's Tour.

    • + City Insider's Tour
      • What do I need to bring?

        • Camera
        • Solid shoes
          • Bottle of water
      • How long is the tour?

        This tour takes about 4 to 5 hours.

      • What type of vehicle do you use?

        We use a 13-passenger van for this tour.

      • What is the maximum number of people that can go on the tour?

        The maximum capacity is 13 passengers; however, there is a minimum of 4 passengers for this tour to operate.

      • How many stops will we be making and what places will we visit on this tour?

        Since the tour is semi-customizable, it is up to the consensus of those on board to request favorite locations and decide the amount of time spent at each location. Your guide will try his or her best to accommodate you. Some tour highlights include: Fort Point under the Golden Gate Bridge, the Great Highway and surfers at Ocean Beach, and Twin Peaks with its 360-degree views of San Francisco.

      • Are there only photo stops or will we get out the vehicle?

        The tour is flexible and open to suggestions given by those on board. There would be photo opportunities as well as time to walk around and explore the locations.

      • Can I combine this tour with another tour?

        The best combination with a city tour is our Muir Woods Expedition & City Insider's combination.

      • What is the difference between City Insider's and the City by bus tour?

        The City Insider's Tour is on a smaller vehicle with a maximum capacity of 13 passengers. It is a semi-private tour that allows more flexibility to alter the itinerary, request specific stops, and spend more time at the group's chosen locations. The San Francisco City Tour by Bus is on a large motor coach, holding up to 50 passengers, and has a fixed itinerary.

    • + Muir Woods Expedition Tour
      • What do I need to bring?

        • Solid shoes
        • Snack
        • Bottle water
        • Camera
        • Money for lunch
        • Sunscreen if necessary
      • How long is the tour?

        This tour takes about 4-5 hours.

      • Does the Muir Woods Expedition tour run everyday?

        This tour operates daily with a minimum number of 4 passengers.

      • Do you offer that tour in different languages?

        This tour is only offered in English. If needed, we can organize a private tour in other languages. Please also take a look at our Redwoods and Wine Country Escape Tour - it is a great deal and includes complimentary audio tours in 8 different languages.

      • Is the Muir Woods Expedition a guided tour?

        The tour is narrated and guided, but you will have time to spend on your own inside Muir Woods.

      • What kind of vehicle will take us to Muir Woods?

        We use a 13-passenger van for this tour.

      • What is the maximum number of people that will be on the Muir Woods Expedition Tour?

        The maximum capacity is 13 passengers; however, there is a minimum of 4 passengers for this tour to operate.

      • How much time will we have inside Muir Woods? Will that be enough time to see everything?

        You will have over two hours on your own inside Muir Woods National Monument. Two hours is enough time to see all that Muir Woods has to offer. Our competitors only spend abot an hour at Muir Woods.

      • Do we only go to Muir Woods?

        No, there is an optional stop in Sausalito, where you can choose to take the ferry back to San Francisco instead (ferry ticket not included).

      • I would like to go on that tour during the afternoon. When would it start and until when?

        Please look at the itinerary for approximate times.

      • Can I combine this tour with another tour?

        You can book the Muir Woods Expedition & City Insider's combination or we also have a popular Redwoods & Wine Country Escape that goes to Muir Woods, Sonoma, & Napa Valley In one day

      • Are we crossing the Golden Gate Bridge?

        Yes, the tour will come back to San Francisco by way of the Golden Gate Bridge. There is also an optional stop in Sausalito or at the Golden Gate Bridge.

      • Do we stop in Sausalito?

        There is an optional stop in Sausalito or the Golden Gate Bridge. You can also choose to take the ferry back to San Francisco from Sausalito instead (ferry ticket not included).

      • Why should I stay in Sausalito and take the ferry instead of taking the bus back to San Francisco?

        Sausalito is a beautiful city North of San Francisco. It is well known for its beautiful views, boutique shops and art galleries. There are a lot of first-class restaurants with food from around the world. Taking the ferry back to San Francisco also allows a relaxing experience on the boat and offers a different yet fantastic view of San Francisco from the water.

      • Is the ferry ticket included in the price of the tour? If not, how much does the ferry cost from Sausalito to San Francisco

        No, the ferry ticket is not included in the price of our tour. Ferry services vary but it is around $!0 for adults. Prices are subject to change without notice and Extranomical Adventures are not responsible for passengers that depart from the tour at this stage.

      • How long does the ferry take from Sausalito to San Francisco?

        The ferry takes about 25-30 minutes.

      • What is the difference between MW Exp and Muir Woods & Saus bus tour?

        The Muir Woods Expedition Tour is on a smaller vehicle with maximum capacity of 13 passengers. It is a semi-private tour that allows over two hours inside Muir Woods National Monument and offers an optional stop in Sausalito or the Golden Gate Bridge. The Muir Woods Tour by Bus is on a large motor coach, holding up to 50 passengers, and only stays inside Muir Woods for an hour.

    • + Monterey & Carmel Explorer Tour
      • What do I need to bring?

        • Money for lunch
        • Snack
        • Bottle water
        • Camera
        • Money for shopping at small boutiques
      • Does the tour run daily?

        The Monterey Explorer Tour operates daily with a minimum number of 4 passengers.

      • Do you offer that tour in different languages?

        Usually we offer that tour just in English. If needed we can organize a privat tour in sevaral languages though.

      • Is it a guided tour?

        Yes, the tour is guided though you will have time on your own without the guide during your stops.

      • Is there a guarantee that the Monterey Explorer Tour will be on small vehicle?

        Yes, there is a guarantee of a small, semi-private vehicle.

      • What kind of vehicle will take us on the Monterey Explorer Tour?

        We use a 13-passenger van for this tour.

      • How many people are on the tour?

        The maximum capacity is 13 passengers; however, there is a minimum of 4 passengers for this tour to operate.

      • Do we have time on our own in Monterey and Carmel?

        Yes, there will be about an hour each in both Monterey and Carmel.

      • Do we have time to go to the Monterey Bay Aquarium?

        We do not recommend to use your time in Monterey to visit the Monterey Bay Aquarium. You can choose to; however the entrance fee for the Monterey Bay Aquarium is not included.

      • What does optional stop in Santa Cruz & Half Moon Bay mean?

        There will be scenic photo opportunities in Santa Cruz and Half Moon Bay. The stops will also allow you time to shop or grab snacks for as long as time will allow. It is optional because your group can decide to make this additional stop.

      • What is the difference between the Monterey/Carmel Tour by bus and Monterey Explorer Tour?

        The Monterey Explorer Tour is on a smaller vehicle with maximum capacity of 13 passengers. It is a semi-private tour that allows more flexibility to alter the itinerary and request specific stops. The Monterey/Carmel Tour by bus is on a large motor coach, holding up to 50 passengers.

    • + Fisherman's Wharf Walking Tour
      • What do I need to bring?

        • Camera
        • Solid shoes
      • How long is the tour?

        This tour takes about 2 hours.

      • How far is the whole walk on this tour?

        The walk takes about 3 miles including steps up to the Coit Tower.

      • Where does it start and end?

        This tour starts at the Buena Vista Café in Fisherman's Wharf at 2765 Hyde Street, San Francisco, CA 94109. When the tour ends, our guests can continue their way to Alcatraz Landing or explore Fisherman's Wharf themselves.

      • Is it possible to go on top of the Coit Tower and how much does it cost?

        We will not be going to the top of Coit Tower during the tour. Feel free to go at your leisure. 
        Admission Prices: Adults: $7, Children (under 4): Free; Children (5-11): $2, Youth (12-17): $5, Seniors (65+): $5

      • Are Cable Cars tickets available on this tour?

        We have an original Fisherman's Wharf Walking Tour that does not include Cable Car tickets, but we do have a package that includes Alcatraz and Cable Car tickets - this is a deal!

    • + Grand Tour of Los Angeles
      • Is there anything specific that I should bring on the Grand Tour of Los Angeles Tour and what type of clothes should I wear?

        Bring yourself, your camera and your friends. We want to make the Grand Tour of Los Angeles as enjoyable as possible for you and your party. You should also take with you a print-out of your tour confirmation. We will send it to the email address that you provide upon making a tour reservation. We recommend that you wear comfortable walking shoes and comfortable clothing. Just remember, you are in Los Angeles to enjoy yourself, no need to dress up!

      • How long will the Grand Tour of Los Angeles last?

        The Grand Tour of Los Angeles will last between 5-6 hours from when you get picked up at your hotel in Los Angeles until we drop you off again.

      • Is there walking involved in the Grand Tour of Los Angeles?

        Some walking may be involved on the Grand Tour of Los Angeles when we reach the Hollywood Walk of Fame - then again, that's all part of the experience! You will also have 30-45 minutes for your lunch break where you have the freedom to browse the stores of the Farmer's Market and The Grove, one of the famous shopping malls in Los Angeles.

      • What is the La Brea Tar Pits?

        La Brea Tar Pits is one of the world's largest fossil localities. It is a famous cluster of tar pits dating back 40,000 years ago and can be found in the heart of Los Angeles.

      • Will my ticket be valid for 24 hours from the time of purchase on or is it only valid 24 hours on the day of purchase?

        Ticket is valid for 24 hours, starting at the moment when you boarded the bus.

      • Is lunch included in the tour price? If not, is there a place where we can buy lunch on the Grand Tour of Los Angeles?

        Unfortunately, lunch is not included in the tour price. However, we do stop at the Farmer's Market in Los Angeles where you can grab a bite to eat. Please also feel free to take a packed lunch with. We will make a lunch stop at Farmers Market where you can find cuisines from all over the world at affordable prices. There will also be enough time to browse around the Grove, a famous shopping area of Los Angeles

      • Where do your tours pick up from?

        The Grand Tour of Los Angeles can pick you up from the your Los Angeles hotel. Our full hotel list can be found when making a tour reservation. We can pick up from any hotel in:

        Santa Monica 

        Hollywood 

        Bel Air or Beverly Hills 

        Pasadena or Burbank 

        Airport area (LAX) 

        If you are having problems finding your Los Angeles hotel in the list, give us a call toll-free on 
        1-866-231-3752 (or internationally on 1-415-357-0700) and we would be more than welcome to help.

      • Where can i board this tour?

        There are four different Hop-on-hop-off routes throughout Los Angeles stoping at different sights throughout the city. You can board the tour at any of these stops. Please check our Website at http://www.extranomical.com/LOS_ANGELES/LOS_ANGELES_HOP_ON_HOP_OFF_TOUR.htm for more information on the stops.

      • My hotel is not on your hotel pickup list. What should I do?

        If you cannot find your Los Angeles hotel in our pick up list, please call us on 1-415-357-0700 and we would be more than helpful to assist you.

    • + Grand Tour of Los Angeles & San Francisco City Insiders Combo
      • Can we choose which days to take each tour?

        Yes, when selecting the Best of San Francisco and Los Angleles Tour, you should select the first date of your tour when prompted. You should also provide additional details in the comment provided so that we know how to proceed with your reservation. You could also call us directly on 1-415-357-0700 and inform us when you would like to take each part of the tour.

      • Does the tour involve transport from San Francisco to Los Angeles or vice versa?

        Unfortunately, we cannot provide transportation between San Francisco and Los Angeles. You can, however, take a plane from San Francisco International Airport (SFO), or other San Francisco airports, to Los Angeles International (LAX), or other Los Angeles airports. Alternatively, the Greyhound bus or the San Francisco/Los Angeles Shuttle can take you between both cities.

      • Do we have to pay for both parts of this tour at the same time?

        Yes, both parts of the Best of San Francisco and Los Angeles Tour must be paid for at the same time as this is a special price for both tours.

      • Can we change the Grand Tour of Los Angeles Tour to something else?

        There will be a change fee of $25 per person, or 10%, whichever is greater, as per Extranomical Tours Terms & Conditions. If the alternative tour is more expensive, we will also have to charge the difference between the two in addition to the change fee.

      • Can we change the San Francisco City Insiders Tour to something else?

        There will be a change fee of $25 per person, or 10%, whichever is greater, as per Extranomical Tours Terms & Conditions. If the alternative tour is more expensive, we will also have to charge the difference between the two in addition to the change fee.

      • How do I choose my hotel pickup for each tour?

        On our Tour Reservations page, you can select your hotel pickup for the first part of your tour, either in San Francisco or Los Angeles. For your second Hotel Pickup, you should just add a comment in the comment box and we will send you your confirmation email with all the details you need for each tour, including your pickup times.

      • Can I board the tour in San Francisco?

        You can only board the San Francisco City Insiders Tour in San Francisco, and vice versa, you can only board the Grand Tour of Los Angeles in Los Angeles. To take the Best of SF & LA Combo Tour you will have to be in each city at the time of your tour. Please note that this tour does not provide transportation from SF to LA or vice versa.

    • + Movie Star Home Tour LA
      • How long does the Movie Star Homes Tour last?

        The Movie Star Homes Tour is a half day tour, and lasts approximately 3 hours from when we pick you up until we drop you off at your Los Angeles Hotel again.

      • What is the maximum number of people on the Movie Star Homes Tour?

        We can accept tour groups of any size. If you tour group is over 14, we would ask you to call us toll-free on 1-866-231-3752 (or internationally on 1-415-357-0700).

      • Will there be much walking involved on the Movie Star Homes Tour?

        The Movie Star Homes Tour is relatively short but we will take you to as many celebrity homes as is possible. There will be very little walking involved, if any, on the Movie Star Homes Tour.

      • How many stops will there be on the tour?

        There will be no actual stops on the Movie Star Homes Tour but we do drive through Beverly Hills, Rodeo Drive and Hollywood.

      • How many Star's homes will I see with this tour?

        Approximately 40 but the tour will only stop at about 4 stops.

      • How many different celebrity homes do we visit?

        On your Movie Star homes Tour, you will be passing by approximately 50 celebrity homes and your tour guide will tell you lots of interesting facts and stories about these Los Angeles Movie Star Homes.

      • Which celebrity homes do we go to?

        You will mostly see houses belonging to celebrities who live in Beverly Hills and Bel Air. Among these homes, you will see the past and present homes of Marilyn Monroe, Michael Jackson, David and Victoria Beckham, Larry King, Elton John, Cher, Ozzy Osbourne and many others.

      • Where does that tour stop?

        The Movie Star Homes Tour starts and ends at the Hollywood Walk of Fame, or the Chinese Theater to be exact. The Hollywood Walk of Fame is right in front of the Chinese Theater.

      • Do we have to pay to see the Hollywood Walk of Fame?

        No you do not have to pay anything to see or walk along the Hollywood Walk of Fame. However the will be street performers who earn a living from the tips they receive from tourists and locals alike.

      • Is lunch included in the Movie Star Homes Tour? If not, where are we going to have lunch?

        Lunch is not included in the tour price. You can take a packed lunch with you on the Movie Star Homes Tour but we do recommend that you eat before the tour begins as there will be no stops for food throughout the tour. We plan to use the full 3 hours to give you the best tour experience you could hope for.

      • How will we recognize the tour bus?

        Our vehicles will say ‘Extranomical Tours Los Angeles’ on the side. If you need assistance, please ask your hotel concierge for help. Sometimes, parts of our tours are operated by 3rd party vendors and we will let you know how to find their vehicles.

      • What kind of vehicle will take us on the tour through Los Angeles and Hollywood?

        Only small vehicles are allowed on the streets of Beverly Hills. Your tour vehicle will either be a Mini-bus or 15 passenger tour van.

      • Are there restrooms on the tour bus?

        We cannot guarantee restrooms on any of our tour vehicles but we do provide stops throughout the tour where you can use restrooms.

    • + Movie Star Home Tour LA with Chinese Theater Interior Tour
      • What is the Chinese Theater?

        The Chinese Theater (or Grauman's Chinese Theater) is the most famous theater in the world. It hosts the top movie premieres and is one of the main showpieces for any tourist in Los Angeles.

      • How long is the tour inside the Chinese Theater?

        The Chinese Theater Tour lasts approximately 30 minutes. It is a narrated guided tour inside the world's most famous movie theater.

      • Are the tickets included in the tour price and where can I pick them up?

        Yes, your tickets will be included in the price you pay for the Movie Star Homes Tour with Chinese Theater Interior Tour. Your tickets can be picked up from the main entrance to the Chinese Theater on the Hollywood Walk of Fame.

      • Can we stay inside the Chinese Theater after the tour has finished?

        No, once the Chinese Theater Tour ends in the morning, your Movie Stars Homes Tour will begin and you should make your way out to the front of the Chinese Theater, where the tour vehicle will pick you up. If you would like to spend more time inside the Chinese Theater after the tour, you can purchase a ticket for any movie showing and visit the Chinese Theater later in the day on on a separate day if you like. The movie ticket prices are of similar value to those in other Los Angeles movie theaters.

      • Do we get picked up after the Chinese Theater part of the tour?

        No, after your Chinese Theater Interior tour, you will have to make your own way back to your Los Angeles hotel, but not after exploring more of Downtown Hollywood.

    • + Movie Star Home Tour LA with Grand Tour of Los Angeles
      • Is there anything specific that I should bring on the combination tour?

        All you need to bring with you is yourself, your camera and your friends. We aim to give you the most enjoyable experience possible on any tour in Los Angeles. You may wish to bring a print-out of your confirmation email as proof of payment.

      • What type of clothes should I wear on this combination tour?

        We recommend that you wear comfortable walking shoes and comfortable clothing. Just remember, you are in Los Angeles to enjoy yourself, no need to dress up!

      • What is the average temperature in Los Angeles?

        Los Angeles weather varies depending on the season. SUMMER MONTHS (JUNE, JULY, AUGUST) Average High temperature: 85°F - Average Low temperature: 63°F, WINTER MONTHS (DECEMBER, JANUARY, FEBRUARY) Average High temperature: 70°F - Average Low temperature: 48°F

      • Can we pick the days we would like to do each tour?

        When booking this combination tour, we will book your Movie Star Homes tour on the morning of the tour date you select. We will then book you on the Grand Tour of Los Angeles on the morning of the day afterwards. If you would like to make any changes to this, we ask you to call us at Extranomical Tours on 1-415-357-0700 upon making your tour reservation.

      • Is there a place where we can buy lunch on the combination tour?

        You can take a packed lunch with you on the Movie Star Homes Tour but we do recommend that you eat before the tour begins as there will be no stops for food throughout the tour. We plan to use the full 3 hours to give you the best tour experience you could hope for.

    • + Movie Star Home Tour LA with LA Hop on Hop off 24hr & 48hr
      • How much time will we have on the Los Angeles Hop-on Hop-off Tour?

        Depending on which ticket you purchase for the Los Angeles Hop-on Hop-off Tour, either 24 hours or 48 hours, your tickets will be valid for the full 24/48 hours upon boarding the vehicle for the first time.

      • How will we recognize the tour bus?

        The Los Angeles Hop-on Hop-off Tour bus will be a Open-topped Double Decker tour bus.

      • What is the maximum number of people that will be on the Los Angeles Hop-on Hop-off Tour?

        There is no limit on a total number of passengers for the Los Angeles Hop-on Hop-off Tour. The tour buses are large enough to accommodate large groups.

      • Will the tour be on a small vehicle?

        Only small vehicles are allowed on the streets of Beverly Hills. Your tour vehicle will either be a Mini-bus or 15 passenger tour van.

      • Is the Los Angeles Hop-on Hop-off Tour a guided tour?

        Yes, the Los Angeles Hop-on Hop-off tour will be a guided tour when on the tour bus. Once you depart from the vehicle however, it will be a self-guided tour until you board the Hop-on Hop-off tour bus again.

      • Can both tours be on the same day?

        Yes, both of these tour can begin on the same day. If you book the Movie Star Homes Tour in the morning you can be dropped off at any of the pickup points for the Hop-on Hop-off tour that are on the same tour path. Your Los Angeles Hop-on Hop-off Tour tickets will only be valid from the moment you collect your passes on the tour bus.

      • Where do we get picked up from on the Los Angeles Hop-on Hop-off part of the tour?

        You can get picked up from any of the stops on either of the four routes that the Los Angeles Hop-on Hop-off Tour takes. You should be able to see a map of all the routes if you look at the tour itinerary for the Los Angeles Hop-on Hop-off Tour.

    • + Movie Star Home Tour LA with Madame Tussaud's Hollywood Tour
      • What is Madame Tussaud's Hollywood Museum?

        Madame Tussaud's Hollywood Museum is part of the world's most famous wax museum's. It displays many worldwide celebrities throughout Europe, Asia and the USA.

      • How long do we stay at the Madame Tussaud's Hollywood Museum?

        After your Movie Star Home Morning Tour, you will be dropped off at the Madame Tussaud's Wax Museum shortly after 11am. You will have from then until 8pm midweek, or 10pm at weekends.

      • Can we take pictures inside Madame Tussaud's Wax Museum?

        Yes, you can take as many pictures as you like inside Madame Tussaud's Hollywood Museum.

      • Are both parts of this tour on the same day?

        Yes both parts of this tour will be booked on the same day. However, if you wish to make amendments to your reservation, please call us directly on 1-415-357-0700.

      • Where do we pickup our tickets for the Madame Tussaud's Hollywood Museum?

        We provide Madame Tussaud’s Tours through our partners. Once you purchase the tour tickets, we will provide you with information about how to collect your tickets.

    • + Movie Star Home Tour LA with Universal Studios
      • How long can we stay in Universal Studios?

        Regular Universal Studios hours are from 10:00am until 6:00pm. Times are subject to change with out notice and can be found on the Universal Studios Hollywood Official website.

      • Are both of these tours available on the same day?

        Yes both parts of this tour will be booked on the same day. However, if you wish to make amendments to your reservation, please call us directly on 1-415-357-0700.

      • Is the Universal Studios a guided tour?

        No, your visit to Universal Studios is not a guided tour but there will numerous activities inside the theme park for you to enjoy and take part in.

      • Is Universal Studios open all year long?

        Universal Studios opening hours can vary throughout the year, but it is open every day of the year.

      • What is the maximum number of tickets we can buy at one time?

        There is no limit as to how many Universal Studios tickets you can purchase. If your tour group is more than 14 people, please call us toll-free on 1-866-231-3752 (or internationally on 1-415-357-0700)

      • Are food and beverages included?

        Food and beverages are not included in this tour package, but there will be plenty of opportunities to eat and drink once you get inside Universal Studios. You may also bring a packed lunch with on the Movie Star Homes Tour.

    • + LA Hop on Hop off Tour
      • How much time will we have on the Los Angeles Hop-on Hop-off Tour?

        Depending on which ticket you purchase for the Los Angeles Hop-on Hop-off Tour, either 24 hours or 48 hours, your tickets will be valid for the full 24/48 hours upon boarding the vehicle for the first time.

      • Does the Los Angeles Hop-on Hop-off Tour run everyday?

        Yes the Los Angeles Hop-on Hop-off Tour runs everyday. Every 30 minutes, a tour bus departs from its designated location, depending on which route it will take.

      • What kind of vehicle will take us on the Los Angeles Hop-on Hop-off Tour? Will the tour be on a small vehicle?

        The Los Angeles Hop-on Hop-off Tour bus will be a Open-topped Double Decker tour bus. No, the Los Angeles Hop-on Hop-off Tour bus will be a large Open-topped Double Decker vehicle.

      • Is the Los Angeles Hop-on Hop-off Tour a guided tour?

        Yes, the Los Angeles Hop-on Hop-off tour will be a guided tour when on the tour bus. Once you depart from the vehicle however, it will be a self-guided tour until you board the Hop-on Hop-off tour bus again.

      • Where does the tour take us in Los Angeles?

        If you have a look at the tour itinerary for the Los Angeles Hop-on Hop-off Tour, you will see that there are four routes the tour bus can take. You can get off and on at any of these stops along the way.

      • Do we stop in Beverly Hills and Hollywood?

        Yes the Red Route on the Los Angeles Hop-on Hop-off Tour stops in Hollywood and Santa Monica, it also stops in Hollywood on the Red Route

      • How long will we spend in Hollywood?

        Depending on which type of ticket you have purchased, you can stay in Hollywood for as long as you like before getting back on the Los Angeles Hop-on Hop-off Tour bus.

      • Where do we get picked up for the Los Angeles Hop-on Hop-off tour and where do we get dropped off after the tour?

        You get get on the tour bus at any one of the stops along any one of the four routes that the tour bus takes. The Los Angeles Hop-on Hop-off Tour departs from the Chinese Theater at 9:20am and departs regularily throughout each day. You can choose to get dropped anywhere along any of the routes that the Los Angeles Hop-on Hop-off Tour takes.

    • + Universal Studios
      • How long can we stay in Universal Studios?

        Regular Universal Studios hours are from 10:00am until 6:00pm. Times are subject to change with out notice and can be found on the Universal Studios Hollywood Official website.

      • Are half day tickets available for Universal Studios?

        No, only full day passes are available.

      • Is Universal Studios open all year long?

        Yes, however, you should also check on the Universal Studios Hollywood Official Website for blackout dates or unforeseen closures.

      • Which kind of tour vehicle will we be traveling in?

        Universal Studios is not a guided tour. We can provide a transportation right from your hotel doors to Universal Studios Hollywood. Also, you can use regular Los Angeles Subway Metro system and get to Universal City Station on your own. Universal Studios Hollywood is right across from the Metro Station.

      • Is there a maximum number of tickets we can purchase at any one time?

        There is no limit as to how many Universal Studios tickets you can purchase. If your tour group is more than 14 people, please call us toll-free on 1-866-231-3752 (or internationally on 1-415-357-0700).

      • Can we bring children to Universal Studios?

        Yes, Universal Studios is open to adults and children of all ages.

      • Is this a guided tour or do you go around the park on your own?

        There is a guided Studio Tour, which is included in the ticket price. We highly recommend you to take this free tour to see the actual movie sets and movie based attractions you have seen in the cinema and theaters. Also, there are a lot of places along the Studio Tour where you can go on your own, such as the Universal Citywalk.

      • Do we have to pay for attractions when inside the Universal Studios?

        No, only full day passes are available.

      • How does the Front of the Line pass work?

        The Universal Studios Front of the Line Pass provides you with all-day admission including access to all rides and attractions, reserved seating for all shows throughout the day and behind the scenes access at Waterworld, Universal Animal Actors and T2:3D. Print our your tickets upon receipt so that you don't have to queue up and avoid front gate sell-outs.

      • How does the Universal Studios VIP Package work? Do we still have to queue up for the attractions?

        With the Universal Studios VIP Package, you can begin your day with valet parking, a continental breakfast, complimentary escort and seating to all the shows and attractions and a gourmet lunch in an exclusive VIP dining room. You will be escorted to reserved seating for all the attractions and shows when you show your Universal Studios VIP Pass.

      • Are food and beverages included?

        No, food and drinks are not included are not included in the standard Universal Studios Packages, but there will be plenty of spots inside the theme park where you can buy food.

    • + Disneyland
      • How long do we stay in Disneyland?

        Regular theme park hours for Disneyland are from 9:00am to 9:00pm. There are Extra Magic Hours available on certain days, when Disneyland is open for 3 hours longer.

      • Is this a guided tour inside Disneyland?

        There are several guided tours available inside Disneyland for an additional cost.

      • Is Disneyland open everyday?

        Yes, Disneyland is open everyday. Regular theme park hours for Disneyland is from 9:00am to 9:00pm. There are Extra Magic Hours available on certain days, when Disneyland is open for 3 hours longer.

      • What is the maximum number of tickets I can buy?

        There is no limit as to how many Disneyland tickets you can purchase. If your tour group is more than 14 people, please call us toll-free on 1-866-231-3752 (or internationally on 1-415-357-0700).

      • How long are these tickets valid for?

        Your Disneyland tickets are only valid for the specific date that you request when making a reservation.

      • How far is Disneyland from Los Angeles?

        Disneyland is located in the Anaheim, which is 30 miles from Los Angeles. It usually takes around one hour to get there from Downtown Los Angeles.

      • If I want to go to Disneyland, should I book a hotel in Anaheim?

        Our recommendation is to stay either in Hollywood, Downtown Los Angeles or Santa Monica, where there are many more sightseeing attractions to see and you can take transportation to Disneyland instead.

      • Are these tickets valid for both Disneyland and California Adventure?

        Each ticket you purchase is only valid for either Disneyland OR California Adventure, NOT both.

    • + Knott's Berry Farm
      • What is Knott's Berry Farm?

        Knott's Berry Farm is America's very first theme park. This theme park is situated in the Anaheim, about 20 minutes drive time from Disneyland.

      • How long do I get to stay in Knott's Berry Farm?

        Knott's Berry Farm is open from 10am everyday until 5:30pm midweek, and as late as 11pm on selected weekends.

      • Is Knott's Berry Farm open everyday?

        Yes, Knott's Berry Farm is open everyday.

      • Can we bring children to Knott's Berry Farm?

        Yes, Knott's Berry Farm is open to adults and children of all ages.

      • How do I get from my hotel in Los Angeles to Knott's Berry Farm?

        Your transportation is included in the price you pay for these tickets. You will be picked up and dropped off right at your Los Angeles hotel.

      • What is the maximum number of tickets I can buy at once?

        There is no limit as to how many Disneyland tickets you can purchase. If your tour group is more than 14 people, please call us toll-free on 1-866-231-3752 (or internationally on 1-415-357-0700).

      • Do we still have to pay a fee for each attraction?

        No, all rides and attractions are included in the ticket price.

    • + California Adventure
      • How long do we stay in California Adventure?

        Regular theme park hours for California Adventure are from 9:00am to 9:00pm.

      • Is this a guided tour inside California Adventure?

        No, we only provide the tickets for California Adventure. However, there will be many attractions and staff on duty to help you with requests once to get inside the theme park.

      • Is California Adventure open everyday?

        Yes California Adventure is open every day of the year.

      • What is the maximum number of tickets I can buy?

        There is no limit as to how many California Adventure tickets you can purchase. If your tour group is more than 14 people, please call us toll-free on 1-866-231-3752 (or internationally on 1-415-357-0700).

      • How long are these tickets valid for?

        Your California Adventure tickets are only valid for the specific date that you request when making a reservation.

      • How do I get from my Los Angeles hotel to California Adventure?

        Your transportation is included in the price you pay for these tickets. You will be picked up and dropped off right at your Los Angeles hotel.