Help Wanted | Extranomical

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Help Wanted


Marketing & Sales Trainee/Internship

Description: Extranomical Tours is offering a trainee/internship position in the field of Marketing & Sales. We are a San Francisco tour operator looking for someone who wants to become an active member of our Marketing & Sales team and also provides administrative support to the office if needed. Our Marketing & Sales Department promotes our business and keeps close relations with current sales agents. It also focuses on constantly creating new business contacts and finding ways to market our company and tour products as well as to improve these.  

This trainee/internship provides a good mix of in-office and on the job training. Candidates will be expected to work 40 hours per week. We encourage international applicants who are qualified for J1 internships. Candidates must display a high level of personal responsibility and must be able to work both in a team environment and independently. The successful trainee/internship candidate will think “outside the box” and be a creative problem solver. Fluency in English is required. Candidates with foreign language fluency are highly regarded.   

Knowledge Requirements:

  • Experience in marketing and/or sales
  • Good written and oral communication in English
  • Ability to learn and work independently as well as in a team environment
  • Be able to think outside the box and come up with new creative ideas 
  • Ability to be persistent and follow up to make sure a tasks get done on time
  • Internet research skills
  • Friendly attitude

Length: 12-18 months

Deadline: Applicants accepted all year. Please note preferred start date on application. 

To apply, please fill out the online application form.


Customer Service/Sales Representative

Part-Time Sales Representative
Sales Agent duties include but are not limited to:

  • Seek tour sales by actively approaching prospective customers outside our tour office.
  • Make outbound phone calls to customers who have inquired about our tours.
  • Provide superior customer service and product knowledge. 

Full-Time Customer Service/Sales Representative
Reservations duties include but are not limited to:

  • Correctly answer phone calls, emails and in-person questions from customers concerning our tours and services.
  • Book, process and confirm phone and internet reservations and counter sales.
  • Process customer payments.
  • Monitor daily tour pickups, and trouble shoot any pick up problems.
  • Create and monitor driver pick-up lists.

Administrative Support:

  • As part of the reservations team, you also need to take on some administrative duties - the bulk of admin assistance will include, and of course, is not limited to: filing, errands, phone call screening, internet research, message follow up.
  • You also need to coordinate and assist with various projects. We are looking for a “can do” person who has great problem solving skills. We want to be able to hand you a project and know that you can and will get it done. 

Skills required:

  • Advanced Microsoft Office – Word and Excel a must!
  • At least 2 years customer service or sales and admin experience.
  • Inbound and outbound phone sales experience – Must be confident.
  • Advanced email and Internet skills.
  • A born “organizer.”
  • Detail orientated.
  • Be a problem solver, think out side the box, and can think quickly under pressure.
  • Must be able to multi task & work well in a fast-paced office environment.
  • A pleasant happy personality with a positive attitude (very important!). 

Our company operates 7 days a week, 5:30am to 10pm. Thus we need a candidate that is flexible with hours and aware of the fact that working at a tour company means to occasionally work overtime, public holidays and weekends. In return we are quite accommodating with our scheduling and time off, and offer a yearly performance based bonus and excellent benefits, including Medical, Dental and Vision Insurance. Candidates also get to ride on all our tours and discounts at wineries! We offer a competitive hourly wage DOE plus overtime.

To apply, please fill out the online questionnaire. Please do not call as we need to reserve our phone lines for customers making reservations. Thank you for your cooperation.


Tour Operations Management Internship 

Description: Our intern candidate will receive training in tour company operations (office only). This internship provides a good mix of experience in a various aspects of the company. Candidates will be expected to work shifts (morning and evening) and weekends, 40 hours per week. We encourage both US and international applicants who are qualified for J1 internships. Candidates must display a high level of personal responsibility and be able to work both in a team environment and independently. The successful internship candidate will think “outside the box” and be a creative problem solver. Fluency in English is required. Candidates with foreign language fluency are highly regarded. Please view our website for more information on our company and our tours.

Reservations duties include but are not limited to:

  • Correctly answer phone calls, emails and in-person questions from customers concerning our tours and services.
  • Process and confirm phone and internet reservations.
  • Assist with monitoring daily tour pickups, and trouble shoot any pick up problems.
  • Create and monitor driver pick-up lists.

Administrative Support:

  • As part of the reservations team, you also need to take on some administrative duties - the bulk of admin assistance will include, and of course, is not limited to: filing, errands, phone call screening, internet research, message follow up.
  • You also need to coordinate and assist with various projects. We are looking for a “can do” person who has great problem solving skills. We want to be able to hand you a project and know that you can and will get it done. 

Skills required:

  • Computer skills.
  • A born “organizer.”
  • Detail orientated.
  • Be a problem solver, think out side the box, and can think quickly under pressure.
  • Must be able to multi-task & work well in a fast-paced office environment.
  • A pleasant happy personality with a positive attitude (very important!). 

Our company operates 7 days a week, 5:30am to 10pm. Thus we need a candidate that is flexible with hours.

Deadline: Applicants accepted all year. Please note preferred start date on application.

To apply, please fill out our online questionare.


Tour Guide/Expedition Leader

DO YOU WANT TO LOVE YOUR JOB?

  • Driver/Guide: California Wine Country, Yosemite, Monterey, Muir Woods, San Francisco
  • Benefits: Health insurance, Dental, Vision & 401(k) with immediate company matching (401K matching subject to vesting rules)
  • Employment Type: Full-time & Part-time positions available
  • Commitment: At least until the end of October or longer, some of our guides have been here 6, 7, 10 years. Stay awhile!
  • Bonus bonus: Get to work with people having fun in nature and beautiful places!

Extranomical Tours is a growing, locally owned, San Francisco based sightseeing tour company.  But we're not your traditional tour company, we want to make our guests experience a destination as locals as much as possible in an environment that feels like they are traveling with friends.  We want your personality to shine instead of having you fit into a cookie cutter mold.  We'd like you to share interesting experiences you've had in and around San Francisco, our national parks or even in your overseas travels.  To sum it up, we are a company for travelers instead of tourists that offers something completely different to traditional big bus motor coach tours. 

Here's what we're looking for:

  • Full time driver guides for 15 passenger vans & 36 passenger minibuses
  • Must be able to work weekends
  • Must be able to work holidays
  • Must be able to pass drug test
  • Class B license with passenger endorsement or ability to acquire
  • Commercial driving experience (preferred)

New to San Francisco? No problem -- we'll train you on tour content. Just bring your excitement to provide a great customer experience. Your positive attitude and professionalism will drive your income potential.

To apply, please fill out our online application form by following link:

To Apply: Please use our fast and easy online form to submit your application.

Once your application has been reviewed, we'll determine if you're a good fit. If so, we will contact you for a phone interview. If you are not called, we will keep your name on file to be considered for future openings.

If you want to check out what we do on tour here is a video: 

http://tinyurl.com/ExtranomicalVideo or https://youtu.be/oREu_HoxAbA

We look forward to hearing from you soon!

 

HERE’S WHAT OUR GUIDES ARE SAYING ABOUT WORKING FOR EXTRANOMICAL TOURS:

I LOVE MY JOB!

Curt (Extranomical Expedition Leader since 2006) 

Finally instead of attempting to work to finance my passions, like travel, meeting new people, spending time outdoors and hiking I could do all that and get paid for it. 

Roman (Extranomical Expedition Leader since 2005) 

I want to be enthusiastic on each tour and make each one a new and unique experience. So far it has been so. I enjoy what I am doing and want my guests to have a very memorable trip.

Frank (Extranomical Expedition Leader since 2007)

Every day I get to share my passion and enthusiasm for some of the most beautiful places in the entire world on trips that for most people are once in a lifetime experiences, and I couldn’t be happier.

Andy (Extranomical Expedition Leader since 2010) 

With Extranomical Tours I meet people from everywhere and feel like I’m traveling even when I’m at home. I share my love and knowledge of the place I was lucky enough to be born in and see it fresh from our guests’ eyes and perspective. 

Don (Extranomical Expedition Leader since 2012)

 

Web Development Trainee/Internship

Description: Extranomical Tours is offering a trainee/internship position in the field of Web Development. We are a San Francisco tour operator looking for someone who wants to become an active member of our Marketing & Sales team. Our Marketing & Sales Department promotes our business online and offline and focuses on constantly finding ways to improve and market our company and tour products as well as updating our company and affiliates websites. 

This trainee/internship provides a good mix of in-office and on the job training. Candidates will be expected to work 40 hours per week. We encourage international applicants who are qualified for J1 internships. Candidates must display a high level of personal responsibility and must be able to work both in a team environment and independently. The successful trainee/internship candidate will think “outside the box” and be a creative problem solver. Fluency in English is required. Candidates with foreign language fluency are highly regarded.  

Knowledge Requirements:

  • Knowledge in HTML/CSS, Javascript is highly regarded
  • Good written and oral communication in English
  • Ability to learn and work independently as well as in a team environment
  • Be able to think outside the box and come up with new creative ideas 
  • Ability to be persistent and follow up to make sure a tasks get done on time
  • Internet research skills
  • Friendly attitude

Length: 12-18 months.

Deadline: Applicants accepted all year. Please note preferred start date on application.

To apply, please fill out this online application form.


Web & Graphic Design Trainee/Internship

Description: Extranomical Tours is offering a trainee/internship position in the field of Web & Graphic Design. We are a San Francisco tour operator looking for someone who wants to become an active member of our Marketing & Sales team. Our Marketing & Sales Department promotes our business and focuses on constantly finding ways to improve and market our company and tour products through online and offline media including print materials. 

This trainee/internship provides a good mix of in-office and on the job training. Candidates will be expected to work 40 hours per week. We encourage international applicants who are qualified for J1 internships. Candidates must display a high level of personal responsibility and must be able to work both in a team environment and independently. The successful trainee/internship candidate will think “outside the box” and be a creative problem solver. Fluency in English is required. Candidates with foreign language fluency are highly regarded.  

Knowledge Requirements:

    • Experience in Photoshop and passion for design 
  • Knowledge about different fonts and typography
  • Good written and oral communication in English
  • Ability to learn and work independently as well as in a team environment
  • Be able to think outside the box and come up with new creative ideas 
  • Ability to be persistent and follow up to make sure a tasks get done on time
  • Internet research skills
  • Friendly attitude

Length: 12-18 months.

Deadline: Applicants accepted all year. Please note preferred start date on application.

To apply, please fill out this online application form.

 


 

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