You can book online to receive an online discount, or call our office at 1-866-231-3752 (toll free from the USA) or 1-415-357-0700. We require a valid credit card to hold all phone & internet reservations. Alternatively, you can book a tour with us in person at our office location, provided our office is open.
How do I pay for my tour?
If you are reserving your tour online, your credit card will be charged within 24 hours. We require a valid credit card to hold all phone & internet reservations. Alternatively, you can pay us in person at our office location for any tour, provided our office is open. You can also choose to pay in cash to your driver by calling the office directly and providing a valid debit or credit card number.
What types of payments do you accept?
Credit Cards: We accept Visa, MasterCard and American Express credit cards. We also accept debit cards with symbols of these card companies. Please note that “pre-paid” cards and “travel” cards often are not accepted by our system and it is possible we may ask you to provide an alternate payment method if the initial payment does not go through.
Cash: You can pay cash at our office location for any tour. You can also choose to pay in cash to your driver by calling the office directly and providing a valid debit or credit card number. Please state to your reservation agent that you would not like your card to be charged and that you would like to pay your Expedition Leader in cash on the day of your tour.
Apologies, but we do not provide a travel or personal check payment option, nor can you choose to pay with cash for any online reservations.
At this time only one discount code can be accepted per reservation. You must choose which one you would like to apply upon making your booking. There is a space for the discount code or “tracking code” on the final page of the booking form.
My discount code isn’t working!
Not every code will be applicable to every single reservation. Please read the terms of the discount code you are attempting to use carefully, and note that some codes provided by third parties may have expired. If the code is valid and has been correctly applied you will see the value reflected on the final checkout page before submitting your reservation.
I’ve already made a reservation but forgot to add the discount code. Can you refund me the discount?
Unfortunately, any discount code you would like to use must be applied at the time of your booking. The code must be redeemed at the time of reservation and cannot be applied after you have made the booking.
Can I cancel or change my reservation?
Full refunds will be given for cancellations to any 1-day and half-day tour reservations made more than 24 hours before the scheduled departure time. Any cancellations with less than 24 hours notice will not be entitled to any refunds.
Tours with hotel packages and other third-party attractions tickets (ie. Monterey aquarium tickets) cancelled or changed with more than 10 days notice prior to departure, will incur a $35.00 fee or a fee of 10% of the package cost, whichever is greater.
Cancellations of any Tour package or 3rd party attraction ticket with less than 10 days notice will not be entitled to any refunds. Airport shuttles, Bay Cruises and Alcatraz tickets are nonrefundable.
Where do I pick up the tickets for my tour?
You do not need to have a physical voucher to board Extranomical-operated tours. Please follow the instructions on your confirmation for any 3rd-party-operated tours such as Bay City Bikes, Blue & Gold Fleet, Airport Express, et al. If you have purchased the Ferry Bay Cruise tickets, your Expedition Leader will give these to you upon boarding your tour.
Please note that Alcatraz Cruises will require that each adult boarding the boat to Alcatraz bring their photo ID or passport for identity verification.
Day 2: Alcatraz Tour Meet your Alcatraz tour at Pier 33 (you have to make your own way there), and ride the ferry across the bay to Alcatraz Island. Your Alcatraz Tour begins with a 45 minute audio presentation "Doing Time: The Alcatraz Cell house Tour," featuring recordings of actual guards and inmates who lived and worked on the Island. Once your Alcatraz Audio Tour is finished, explore Alcatraz Island as long want on your own, but don’t forget that you have to get the ferry back to San Francisco!
Availability for Alcatraz can be very limited, especially during the summer months. Your booking request will be processed in the order received. Your website booking for Alcatraz tickets is not guaranteed until you receive an email confirmation from us. For real time availability, please call us at 1-866-231-3752.
Yosemite & Giant Sequoias with Alcatraz Tour - Times Approximate (15 Passenger Van or mini-bus)
6:00 - 7:00 AM
Pick-up from your hotel in downtown or Fisherman's Wharf area for your Yosemite & Giant Sequoias Tour.
7:40 - 9:00 AM
Continue east, and you will see the windmills and descend into the San Joaquin valley and stop for a break and a snack.
9:15 - 11:00 AM
Begin the drive into the foothills, through gold country, and up into the Sierra Nevada range and Yosemite National Park.
11:00 - 1:00 PM
Explore Yosemite's many amazing sights with an informative narrated valley tour from your guide. OR weather permitting* drive to the trail for a hike (two mile roundtrip hike) to the Tuolumne Grove of Giant Sequoias. – This stop is dependent on snow levels and trail conditions from October to May. See Winter Tour Itinerary. Pick up a to go lunch or snacks at the grocery/deli stop in the morning for you to enjoy a eat after your hike. Alternatively you can wait for hot meal from one of the restaurants available near the Yosemite Lodge later in the afternoon.
1:00 - 2:30 PM
Be amazed by Bridalveil Falls, El Capitan, Inspiration Point, Half Dome, Yosemite Falls and more! Enjoy a mini-hike and plenty of photo stops around the Yosemite Valley.
2:30 - 3:30 PM
Begin your free time in the Yosemite Valley. Here you can visit the gift shops, have a relaxing hot meal, or get food to go and GO! Walk to the middle of the valley, up to the river banks, or get up close to the tallest waterfall in North America, Yosemite Falls.
3:30 - 4:00 PM
Start the return trip, descending from the Sierras, with more great scenery as we follow the sun to the west.
4:00 - 6:00 PM
Stop for a break, a stretch, and a bite to eat.
6:00 - 6:30 PM
Continue back to San Francisco, enjoying views of the sunset over the East Bay hills, or the Peninsula and the city lights.
6:30 - 8:30 PM
The Yosemite tour ends at your San Francisco Hotel front door.
Day 2 - Alcatraz Tour
9.00am / 9.30am / 10.00am / 10.30am *
Meet at Pier 33-Embarcadero Street. Local public transportation - F Streetcar, BART-Embarcadero station.
The ferry ride from San Francisco to the island takes approximately 10-15 minutes. Once you arrive on the island, a brief presentation of the island's history and guide to touring the prison is given. An audio tour is provided on entrance of the cell house that gives a recorded commentary from former inmates, prison guards and prison wardens. It takes roughly between 2 and 2 1/2 hours to do the full tour and just enough time to grab a souvenir. The ferry leaves roughly every thirty minutes. Learn interesting facts about the island, such as that Alcatraz was not only used as a prison but also as a harbor defense fort during the civil war and before then, was America's first lighthouse on the West Coast. Experience the beauty, history and infamy of Alcatraz Island on the San Francisco Bay.
* Tour departure times are subject to availability.
Total Yosemite Experience℠ & Giant Sequoias with Alcatraz
Ross is what made the tour really memorable. He was organised, knowledgeable, friendly and we saw more than we had expected. We never felt rushed and it was a fantastic experience. We felt safe, comfortable and relaxed the entire time. I'm notorious for getting motion sick on coaches but Ross drove really well I felt at ease the whole time. SUPER AWESOME
– Jill A. on 06/22/2015
Informative loved the woods and thoroughly enjoyed the wine tasting
– John F. on 01/23/2014
We had Marc for Yosemite and Frank for City tour. Both guys were amazing!
– Megan R. on 02/14/2013
What I liked best about my experience with Extranomical was the ease of travel it gave me. I was able to get on the bus, enjoy the view, become informe about the area and its options, and then check into my hotel with no fuss. I did not have to worry about anything.
The tour guides looked after me, making me feel safe and attended to the whole way.
Free Hotel Pick Up for Yosemite Tour
Visits the Giant Sequoias Grove
Half-Dome, El Capitan, Yosemite Falls
45 Minute Audio Presentation
Free WiFi on vehicle
Tour Operator: Extranomical or 3rd Party
*Alcatraz tickets $39.90 per person are included in the price. Tour prices do not include Yosemite park entrance fee of $10 and meals.