You can book online to receive an online discount, or call our office at 1-866-231-3752 (toll free from the USA) or 1-415-357-0700. We require a valid credit card to hold all phone & internet reservations. Alternatively, you can book a tour with us in person at our office location, provided our office is open.
How do I pay for my tour?
If you are reserving your tour online, your credit card will be charged within 24 hours. We require a valid credit card to hold all phone & internet reservations. Alternatively, you can pay us in person at our office location for any tour, provided our office is open. You can also choose to pay in cash to your driver by calling the office directly and providing a valid debit or credit card number.
What types of payments do you accept?
Credit Cards: We accept Visa, MasterCard and American Express credit cards. We also accept debit cards with symbols of these card companies. Please note that “pre-paid” cards and “travel” cards often are not accepted by our system and it is possible we may ask you to provide an alternate payment method if the initial payment does not go through.
Cash: You can pay cash at our office location for any tour. You can also choose to pay in cash to your driver by calling the office directly and providing a valid debit or credit card number. Please state to your reservation agent that you would not like your card to be charged and that you would like to pay your Expedition Leader in cash on the day of your tour.
Apologies, but we do not provide a travel or personal check payment option, nor can you choose to pay with cash for any online reservations.
At this time only one discount code can be accepted per reservation. You must choose which one you would like to apply upon making your booking. There is a space for the discount code or “tracking code” on the final page of the booking form.
My discount code isn’t working!
Not every code will be applicable to every single reservation. Please read the terms of the discount code you are attempting to use carefully, and note that some codes provided by third parties may have expired. If the code is valid and has been correctly applied you will see the value reflected on the final checkout page before submitting your reservation.
I’ve already made a reservation but forgot to add the discount code. Can you refund me the discount?
Unfortunately, any discount code you would like to use must be applied at the time of your booking. The code must be redeemed at the time of reservation and cannot be applied after you have made the booking.
Can I cancel or change my reservation?
Full refunds will be given for cancellations to any 1-day and half-day tour reservations made more than 24 hours before the scheduled departure time. Any cancellations with less than 24 hours notice will not be entitled to any refunds.
Tours with hotel packages and other third-party attractions tickets (ie. Monterey aquarium tickets) cancelled or changed with more than 10 days notice prior to departure, will incur a $35.00 fee or a fee of 10% of the package cost, whichever is greater.
Cancellations of any Tour package or 3rd party attraction ticket with less than 10 days notice will not be entitled to any refunds. Airport shuttles, Bay Cruises and Alcatraz tickets are nonrefundable.
Where do I pick up the tickets for my tour?
You do not need to have a physical voucher to board Extranomical-operated tours. Please follow the instructions on your confirmation for any 3rd-party-operated tours such as Bay City Bikes, Blue & Gold Fleet, Airport Express, et al. If you have purchased the Ferry Bay Cruise tickets, your Expedition Leader will give these to you upon boarding your tour.
Please note that Alcatraz Cruises will require that each adult boarding the boat to Alcatraz bring their photo ID or passport for identity verification.
San Francisco Catamaran Adventure
On this San Francisco Catamaran Adventure, you will experience San Francisco like you have never have before on this 1 ½ hour sail aboard a 55” Catamaran. Depart from Dock J at Pier 39 (right next to the Sea Lions) and sail by the famous Alcatraz Island also known as “The Rock” and under the Golden Gate Bridge. Sail past Sausalito, turnaround at Kirby Cove, look for sea lions, and cruises down the beautiful city skyline. Enjoy the spectacular view of the Golden Gate Bridge as it was meant to be seen from the water.
This Catamaran has indoor cabin seating as well as indoor and outdoor speakers. Don't forget to make use of the 2 trampolines available. Sit in the front of you want to get wet. You can also choose to steer the boat near the end of the ride. Yes, that would be an amazing experience! The itinerary also comes in 7 languages if needed. This sailing adventure is perfect for a getaway or a romantic evening with your significant other. Please meet at Dock J at Pier 39 for your tour.
San Francisco Catamaran Adventure - Times Approximate
Nov 4 - Dec 2, 2016: 1:00pm only
February 5 - 29: Fri, Sat, Sun only 1:00pm only
March 1 - Nov 5: 1:00pm, 3:00pm (no cruises on Oct 7, 8, 9, 2016)
June 1 - Aug 31, 2016: 11:00am, 1:00pm, 3:00pm
Please meet at Dock J at Pier 39 for your tour.
1 1/2 Hour
This Catamaran Adventure departs at Dock J on Pier 39 (next to the Sea Lions). Sailing on a 55’ or 65’ Catamaran in San Francisco is a unique experience you will never forget. Enjoy the spectacular views of the San Francisco City skyline and Sausalito to Kirby Cove, where you might see whales and a colony of sea lions. Sail under the famous Golden Gate Bridge and enjoy picturesque views and circle past the historic Alcatraz Island “The Rock.” The catamaran has canvas trampoline nets where you can relax and catch some sun. Also, the catamaran has a sheltered viewing area if you want to enjoy the view but not the breeze. Please meet at Dock J at Pier 39 for your tour.