City Insider's Tour℠ with Alcatraz | Extranomical
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City Insider's Tour℠ with Alcatraz

City Insider's Tour℠ with Alcatraz


  • How do I book or make a reservation?

    You can book online to receive an online discount, or call our office at 1-866-231-3752 (toll free from the USA) or 1-415-357-0700. We require a valid credit card to hold all phone & internet reservations. Alternatively, you can book a tour with us in person at our office location, provided our office is open.

  • How do I pay for my tour?

    If you are reserving your tour online, your credit card will be charged within 24 hours. We require a valid credit card to hold all phone & internet reservations. Alternatively, you can pay us in person at our office location for any tour, provided our office is open. You can also choose to pay in cash to your driver by calling the office directly and providing a valid debit or credit card number.

  • What types of payments do you accept?

    Credit Cards: We accept Visa, MasterCard and American Express credit cards. We also accept debit cards with symbols of these card companies. Please note that “pre-paid” cards and “travel” cards often are not accepted by our system and it is possible we may ask you to provide an alternate payment method if the initial payment does not go through.

    Cash: You can pay cash at our office location for any tour. You can also choose to pay in cash to your driver by calling the office directly and providing a valid debit or credit card number. Please state to your reservation agent that you would not like your card to be charged and that you would like to pay your Expedition Leader in cash on the day of your tour.

    Apologies, but we do not provide a travel or personal check payment option, nor can you choose to pay with cash for any online reservations.

  • Will I get a discount if I book a second tour?

    For certain tours, you can get up to a $9 discount off your second tour. The $9 discount can be applied to Extranomical-operated tours only. Instructions to redeem this offer online can be found during your check out process in the booking form on page 3, but you can also receive this discount by calling our office directly. The discount must be redeemed at the time of reservation and cannot be applied after you have made the booking.

  • Are there any advantages by booking my tour online?

    You will get an automatic discount on your first tour when you book online at!

  • Can I combine two or more discount codes?

    At this time only one discount code can be accepted per reservation. You must choose which one you would like to apply upon making your booking. There is a space for the discount code or “tracking code” on the final page of the booking form.

  • My discount code isn’t working!

    Not every code will be applicable to every single reservation. Please read the terms of the discount code you are attempting to use carefully, and note that some codes provided by third parties may have expired. If the code is valid and has been correctly applied you will see the value reflected on the final checkout page before submitting your reservation.

  • I’ve already made a reservation but forgot to add the discount code. Can you refund me the discount?

    Unfortunately, any discount code you would like to use must be applied at the time of your booking. The code must be redeemed at the time of reservation and cannot be applied after you have made the booking.

  • Can I cancel or change my reservation?

    Full refunds will be given for cancellations to any 1-day and half-day tour reservations made more than 24 hours before the scheduled departure time. Any cancellations with less than 24 hours notice will not be entitled to any refunds.

    Tours with hotel packages and other third-party attractions tickets (ie. Monterey aquarium tickets) cancelled or changed with more than 10 days notice prior to departure, will incur a $35.00 fee or a fee of 10% of the package cost, whichever is greater.

    Cancellations of any Tour package or 3rd party attraction ticket with less than 10 days notice will not be entitled to any refunds. Airport shuttles, Bay Cruises and Alcatraz tickets are nonrefundable.

  • Where do I pick up the tickets for my tour?

    You do not need to have a physical voucher to board Extranomical-operated tours. Please follow the instructions on your confirmation for any 3rd-party-operated tours such as Bay City Bikes, Blue & Gold Fleet, Airport Express, et al. If you have purchased the Ferry Bay Cruise tickets, your Expedition Leader will give these to you upon boarding your tour.

    Please note that Alcatraz Cruises will require that each adult boarding the boat to Alcatraz bring their photo ID or passport for identity verification. 


ピア33からフェリーにてアルカトラズ島へ渡り ます。監獄へ続く丘を登っていくところからこのツアーは始まります。まずは、オーディオツアーのヘッドセットを受け取ってください。この島で過ごした実際 の看守と収容者の記録を描いた "Doing Time: The Alcatraz Cell house Tour".として知 られる45分間のセルフオーディオツアーの後、ご自分のペースでアルカトラズ島を探索していただくことができます。存分にアルカトラズ島をお楽しみいただ けますが、午後のツアーに間に合うようにフェリーにお乗り下さい。


アルカトラズ島とサンフランシスコシティーイン サイダーズのコンビネーションツアーは、究極のサンフランシスコツアーです!ゴールデンゲートブリッジ、ベイブリッジ、ゴールデンゲートパーク、オーシャ ンビーチ、マーケットストリートのケーブルカー、ロンバートストリート、コイトタワー、ツインピークス、フィッシャーマン1ズワーフ、サンフランシスコ ジャイアンツのホームスタジアム、キャンドルスティック・パークといったサンフランシスコの素晴らしい名所を、4~5時間かけてまわります。このサンフラ ンシスコインサイダーツアーは、13名以下で回るセミプライベートツアーなので、ガイドがお客様のリクエストにお答えすることができる場合があります。 1849年のゴールドラッシュ、サンフランシスコが瓦礫に覆いつくされてしまった1906年のサンフランシスコ地震についてガイドが解説いたします。    

アルカトラズ島付きシティーインサイダーツアー - タイムスケジュール
(15人乗りバン) 午前ツアー

午前 - アルカトラズ島


9.00am /
9.30am /
10.00am /
10.30am *

午前 アルカトラズ

 サンフランシスコから島までのフェリーは、約10~15分です。島に到着すると、島の 歴史とオーディオツアーの説明があります。オーディオツアーセットは、監獄の入り口で渡されます。これは、かつての収容者、看守、刑務所長の事実に基づい た記録です。お土産を見る時間も含め、約2時間~2時間30分かかります。フェリーは、約30分毎に出航しています。島に着いてさらにいろいろ学んでみて 下さい。例えば、刑務所として使われただけでなく、市民戦争の間は要塞でした。そしてそれ以前は、西海岸でアメリカ最初の灯台でした。サンフランシスコ湾 上に位置する美しくも歴史ある、そして悪名高いこのアルカトラズ島を存分に楽しんでください。

午前 - サンフランシスコシティーインサイダーツアー

2:00 PM
2:15 PM - 6:30 PM
サンフランシスコシティーインサイダーツアーでは、地元の人々が多く集まる場所へお連れいたします。たくさんのお店や写真撮影をお楽しみください。もちろ んじっくり観光していただいても結構です。他社のツアーやガイドブックにはない隠れた名所を発掘したい方に、お勧めのツアーです。ご興味をそそる場所があ ればお気軽にお申し出てください。 ̲
6:30 PM - 7:00 PM

 サンフランシスコシティーインサイダーツアーでは、地元の人々が多く集まる場所へお連れいたします。たくさんのお店や写真撮影をお楽しみください。もちろ んじっくり観光していただいても結構です。他社のツアーやガイドブックにはない隠れた名所を発掘したい方に、お勧めのツアーです。ご興味をそそる場所があ ればお気軽にお申し出てください。 ̲

Customer Reviews

City Insider's Tour℠ with Alcatraz
– stormy h. on 07/09/2015

Phil was awesome! Awesome tour. He was so knowledge and funny!
– Kerry M. on 04/13/2015

This was a fantastic tour and would highly recommend to anyone visiting San Francisco. Genna was an excellent guide and exceeded my expectations. His knowledge on the area was great and he was more than happy to show us areas, originally not planned to be covered. He also managed to divert from a few busy traffic jams so we had more time to see places. All in all a fantastic tour, and a big thank you to Genna for making our day great.
– Joel A. on 12/13/2014

We came to California on our family holiday and we really wanted to go to Alcatraz, but unfortunately my parents left it too late so the only way to get to Alcatraz was to do this tour! It actually turned out to be the best part of our trip!!! Phil was Amazing and bought the tour together in a fun and informative way. All in all it was absolutely GREAT!!!!!!!!!!!!
– James L. on 07/19/2014

I really liked both tours we chose. The city tour was four hours or so, and we were given a lot of insight into the city and had several chances to get out of the van and walk around
– Erick M. on 08/27/2013

Great way to get to know San Francisco, truly an insider's tour. I really liked that you can suggest stops and points of interest you want to visit. Our guide Paul was very friendly and cool. Definitely recommend this tour.
– Lucille B. on 09/27/2012

Dan was our tour guide and was excellent. Very knowledgeable and a great sense of humour. Excellent people skills. I would definitely want him as a guide for a San Francisco city tour because he has lived in the city all his life and that's the type of person you want on a city tour.


  • うれしいホテル解散
  • アルカトラズ島ツアー
  • ゴールデンゲートブリッジ
  • リクエストOK
  • ゴールデンゲートパーク
  • ロンバートストリート

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