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Terms & Conditions
Terms & Conditions
Copyright © 2019 Extranomical Tours, LLC. a San Francisco Sightseeing Tour Company 2002-2019. *This is a limited time offer, prices are subject to change. Extranomical Tours, LLC operates fully insured PUC/TCP-licensed vehicles. TCP #36854-A. Tour prices do not include meals, lodging, or park entrance fees unless otherwise noted. We are not responsible for loss or damage of personal property on tours. We are not responsible for delays due to acccidents, breakdowns, or adverse traffic and weather conditions on tours. We reserve the right to modify stops, vehicle, visits or activities based on weather conditions, group needs or conditions out of our control. We are not responsible for events out of our control that restrict guests' ability to join the tour on the date requested.
As a courtesy to your fellow passengers, it’s important to be on time. If you are late or miss your scheduled pickup time for the tour please contact our office immediately at 415-357-0700. An alternative pick up location may be arranged at customer expense, subject to availability. Any guest who misses their tour entirely will forfeit their seat on the tour. No refunds will be issued. Tours are generally operated by Extranomical Tours, LLC., although we reserve the right to use other operators and/or subcontractors to operate all and any tours advertised. Trips require a minimum number of participants to avoid cancellation.
Full refunds will be given for cancellations or changes to any 1-day and half-day tour reservations made more than 24 hours before the scheduled departure time. Any cancellations with less than 24 hours notice will not be entitled to any refunds. Tours with hotel packages cancelled or changed with more than 10 days notice prior to departure, will incur a $35.00 fee or a fee of 10% of the package cost, whichever is greater. Cancellations of any Tour package or 3rd party attraction ticket are nonrefundable. Any tour package that includes an Alcatraz ticket is non-refundable.