City Insider's Tour℠ with Alcatraz | Extranomical
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City Insider's Tour℠ with Alcatraz

City Insider's Tour℠ with Alcatraz

City Insider's Tour℠ with Alcatraz

  • How do I book or make a reservation?

    You can book online to receive an online discount, or call our office at 1-866-231-3752 (toll free from the USA) or 1-415-357-0700. We require a valid credit card to hold all phone & internet reservations. Alternatively, you can book a tour with us in person at our office location, provided our office is open.

  • How do I pay for my tour?

    If you are reserving your tour online, your credit card will be charged within 24 hours. We require a valid credit card to hold all phone & internet reservations. Alternatively, you can pay us in person at our office location for any tour, provided our office is open. You can also choose to pay in cash to your driver by calling the office directly and providing a valid debit or credit card number.

  • What types of payments do you accept?

    Credit Cards: We accept Visa, MasterCard and American Express credit cards. We also accept debit cards with symbols of these card companies. Please note that “pre-paid” cards and “travel” cards often are not accepted by our system and it is possible we may ask you to provide an alternate payment method if the initial payment does not go through.

    Cash: You can pay cash at our office location for any tour. You can also choose to pay in cash to your driver by calling the office directly and providing a valid debit or credit card number. Please state to your reservation agent that you would not like your card to be charged and that you would like to pay your Expedition Leader in cash on the day of your tour.

    Apologies, but we do not provide a travel or personal check payment option, nor can you choose to pay with cash for any online reservations.

  • Will I get a discount if I book a second tour?

    For certain tours, you can get up to a $9 discount off your second tour. The $9 discount can be applied to Extranomical-operated tours only. Instructions to redeem this offer online can be found during your check out process in the booking form on page 3, but you can also receive this discount by calling our office directly. The discount must be redeemed at the time of reservation and cannot be applied after you have made the booking.

  • Are there any advantages by booking my tour online?

    You will get an automatic discount on your first tour when you book online at www.extranomical.com!

  • Can I combine two or more discount codes?

    At this time only one discount code can be accepted per reservation. You must choose which one you would like to apply upon making your booking. There is a space for the discount code or “tracking code” on the final page of the booking form.

  • My discount code isn’t working!

    Not every code will be applicable to every single reservation. Please read the terms of the discount code you are attempting to use carefully, and note that some codes provided by third parties may have expired. If the code is valid and has been correctly applied you will see the value reflected on the final checkout page before submitting your reservation.

  • I’ve already made a reservation but forgot to add the discount code. Can you refund me the discount?

    Unfortunately, any discount code you would like to use must be applied at the time of your booking. The code must be redeemed at the time of reservation and cannot be applied after you have made the booking.

  • Can I cancel or change my reservation?

    Full refunds will be given for cancellations to any 1-day and half-day tour reservations made more than 24 hours before the scheduled departure time. Any cancellations with less than 24 hours notice will not be entitled to any refunds.

    Tours with hotel packages and other third-party attractions tickets (ie. Monterey aquarium tickets) cancelled or changed with more than 10 days notice prior to departure, will incur a $35.00 fee or a fee of 10% of the package cost, whichever is greater.

    Cancellations of any Tour package or 3rd party attraction ticket with less than 10 days notice will not be entitled to any refunds. Airport shuttles, Bay Cruises and Alcatraz tickets are nonrefundable.

  • Where do I pick up the tickets for my tour?

    You do not need to have a physical voucher to board Extranomical-operated tours. Please follow the instructions on your confirmation for any 3rd-party-operated tours such as Bay City Bikes, Blue & Gold Fleet, Airport Express, et al. If you have purchased the Ferry Bay Cruise tickets, your Expedition Leader will give these to you upon boarding your tour.

    Please note that Alcatraz Cruises will require that each adult boarding the boat to Alcatraz bring their photo ID or passport for identity verification. 

Morning: Alcatraz Tour
Make your way to Pier 33 and board a ferry, and ride across the bay to Alcatraz Island. Your Alcatraz Tour begins after a short walk up a hill and into the prison, were you will receive a headset for an audio presentation which includes 45 minutes of recordings of actual guards and inmates who lived and worked on the Island, this audio presentation is also known as "Doing Time: The Alcatraz Cell house Tour". At the end of the tour, explore Alcatraz Island until your hear is content, just don’t miss the last ferry, you wouldn’t want to be spending the night there!

Afternoon: San Francisco City Insider’s Tour
On our City Insider’s with Alcatraz Tour, we combine the ultimate San Francisco City Tour! Spend up to 4-5 hours exploring San Francisco’s wonderful sites, such as the Golden Gate Bridge, Bay Bridge, Golden Gate Park, Ocean beach, the Market Street Cable Cars, Coit Tower, Twin Peaks, Fisherman’s Wharf to name a few. You will be traveling in a 13-passenger van or 36-passenger minibus which gives you the option to place your own special requests. Your guide will also educate you on the history of San Francisco, as far back as the 1849 Gold Rush, to the 1906 San Francisco Earthquake when the whole city was literally covered in rubble!

Availability for Alcatraz can be very limited, especially during the summer months. Your booking request will be processed in the order received. Your website booking for Alcatraz tickets is not guaranteed until you receive an email confirmation from us. For real time availability, please call us at 1-866-231-3752.

City Insider's with Alcatraz Tour - Times Approximate
(15-Passenger Van or 36-Passenger Minibus) Morning Tour

Morning - Alcatraz

9.00am /
9.30am /
10.00am /
10.30am *

Please meet at Pier 33-Embarcadero Street. Local public transportation - F Streetcar, BART-Embarcadero station.

The ferry ride from San Francisco to the island takes approximately 10-15 minutes. Once you arrive on the island, a brief presentation of the island's history and guide to touring the prison is given. An audio tour is provided on entrance of the cell house that gives a recorded commentary from former inmates, prison guards and prison wardens. It takes roughly between 2 and 2 1/2 hours to do the full tour and just enough time to grab a souvenir. The ferry leaves roughly every thirty minutes. Learn interesting facts about the island, such as that Alcatraz was not only used as a prison but also as a harbor defense fort during the civil war and before then, was America's first lighthouse on the West Coast. Experience the beauty, history and infamy of Alcatraz Island on the San Francisco Bay

* Tour departure times are subject to availability.

 

Afternoon - San Francisco City Insider's Tour

2:00 PM
Pick-up for your San Francisco City Insider's Tour at Fisherman's Wharf.
2:15 PM - 6:00 PM
Our San Francisco City Insider's Tour is given by a local perspective. Enjoy more stops and photo opportunities on this San Francisco city tour. As well as more time at each attraction. This tour is great for those who want to discover hidden sights not included in other city tours or guide books! Feel free to request areas that interest you.
5:30 PM - 6:00 PM
Drop off at your San Francisco hotel or local attraction. Discuss details with your driver.

Customer Reviews

City Insider's Tour℠ with Alcatraz
– Heather K. on 02/05/2018

Kimberly was a wonderful bright bubbly person with an amazing wealth of knowledge. As much as I enjoyed the afternoon this is not the tour for you if you are hoping to stop at ALL the famous tourist spots. Our tour was booked by our travel agent and I was under the impression that we would see all the sights like Alamo Park (painted ladies) and Lombard St. On this 4 hour tour we got to stop at Palace of fine Arts, Golden Gate Bridge, Lands End and Clarion Alley for approx 15-20 minutes at each stop. As I said I really enjoyed the afternoon and Kimberly was amazing, but next time maybe I need to do a bit more research before booking a tour.
– Pam U. on 12/01/2017

Enjoyed the tour Enjoyed the tour. Kimberly was excellent. Loved going through the different areas of town.
– Cassandra B. on 10/21/2016

Constantine was very knowledgeable and gave many great insights and anecdotes about the city of san francisco! My sister and I really enjoyed this trip and really got to see the wonders of San Francisco!
– Jeff M. on 10/05/2016

Good afternoon touring around the City. Ross was very informative.... I think a trip across the Golden Gate would have been good.
– Timothy D. on 08/05/2016

The San Francisco City Tour was amazing. Our tour guide Phil was fantastic. His customer service was wonderful and he went out of his way to make everyone feel comfortable. I would recommend Phil and Extranomical Tours to everyone.
– Gary S. on 06/18/2016

Very friendly informative guide and good driver
– marina D. on 03/15/2016

Out tour guide was very personable, knowledgeable and entertaining. Exceptional tour
– Cornelius M. on 03/13/2016

Awesome tour
– Beverley A. on 03/01/2016

Thoroughly enjoyable Alcatraz Tour in the morning and City sights tour in the afternoon. Long day but with the short time we had in San Fran it was a great all over tour!

HIGHLIGHTS

  • Complimentary hotel drop off
  • Alcatraz morning ticket included
  • See the iconic Golden Gate Bridge
  • Semi-customizable: request favorite stops!
  • Visit Golden Gate Park
  • Tour Operator: Extranomical or 3rd Party

*Alcatraz tickets $37.25 per person is included in price.

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