How do I book or make a reservation?
You can book online to receive an online discount, or call our office at 1-866-231-3752 (toll free from the USA) or 1-415-357-0700. We require a valid credit card to hold all phone & internet reservations. Alternatively, you can book a tour with us in person at our office location, provided our office is open.
How do I pay for my tour?
If you are reserving your tour online, your credit card will be charged within 24 hours. We require a valid credit card to hold all phone & internet reservations. Alternatively, you can pay us in person at our office location for any tour, provided our office is open. You can also choose to pay in cash to your driver by calling the office directly and providing a valid debit or credit card number.
What types of payments do you accept?
Credit Cards: We accept Visa, MasterCard and American Express credit cards. We also accept debit cards with symbols of these card companies. Please note that “pre-paid” cards and “travel” cards often are not accepted by our system and it is possible we may ask you to provide an alternate payment method if the initial payment does not go through.
Cash: You can pay cash at our office location for any tour. You can also choose to pay in cash to your driver by calling the office directly and providing a valid debit or credit card number. Please state to your reservation agent that you would not like your card to be charged and that you would like to pay your Expedition Leader in cash on the day of your tour.
Apologies, but we do not provide a travel or personal check payment option, nor can you choose to pay with cash for any online reservations.
Will I get a discount if I book a second tour?
Are there any advantages by booking my tour online?
Can I combine two or more discount codes?
At this time only one discount code can be accepted per reservation. You must choose which one you would like to apply upon making your booking. There is a space for the discount code or “tracking code” on the final page of the booking form.
My discount code isn’t working!
Not every code will be applicable to every single reservation. Please read the terms of the discount code you are attempting to use carefully, and note that some codes provided by third parties may have expired. If the code is valid and has been correctly applied you will see the value reflected on the final checkout page before submitting your reservation.
I’ve already made a reservation but forgot to add the discount code. Can you refund me the discount?
Unfortunately, any discount code you would like to use must be applied at the time of your booking. The code must be redeemed at the time of reservation and cannot be applied after you have made the booking.
Can I cancel or change my reservation?
Airport shuttle transfers, all Bay Cruises & Ferry Tickets, Alcatraz Tours, Seaplane Tours, and any other 3rd party tours are non-transferrable and non-refundable. For Extranomical-operated tours, any cancellations and changes are subject to a 10% or $35 fee, depending on the tour, and must be made 72 hours before tour departure to get a partial refund, or at least 10 days in advance if the reservation includes a hotel accommodation.
Where do I pick up the tickets for my tour?
You do not need to have a physical voucher to board Extranomical-operated tours. Please follow the instructions on your confirmation for any 3rd-party-operated tours such as Bay City Bikes, Blue & Gold Fleet, Airport Express, et al. If you have purchased the Ferry Bay Cruise tickets, your Expedition Leader will give these to you upon boarding your tour.
Please note that Alcatraz Cruises will require that each adult boarding the boat to Alcatraz bring their photo ID or passport for identity verification.
Who can visit Los Angeles and not go to Disneyland? This is the only Disneyland park originally built under the supervision of Walt Disney himself and recently celebrated its 55th anniversary. There are more than 60 attractions in different theme zones. Enjoy the ride on Splash Mountain, Pirates of the Caribbean, Indiana Jones Adventures or go visit Tomorrowland's Star Tour - creation of Disney and George Lucas. Explore numerous theme zones in Disneyland from Adventureland to cartoon themed Mickey's town, find nice dining places, watch amazing live shows on different stages and celebrate a street party when you meet the parade on route. Meet those lovable Disney's characters like Mickey Mouse and Donald Duck. When the day is over, come join the crowd and enjoy amazing fireworks and other special night treats.
Disney's California Adventure park is another theme park situated right near the Disneyland. Having the great success and experience with Disneyland parks, creators of this unique place brought to the public, the spirit of a non-stop party. Come see the most interactive parade, laugh and dance with Pixar Film Pals as they explode to the streets of the park. Enjoy numerous attractions and shop at the finest places.
Pick up from your hotel.
On the way to Disneyland grounds. Free time in one of two theme parks: Disneyland or California Adventure. Enjoy multiple attractions and interactive parades.
Return to your hotel.
Please check with us if you want late night return. This option is available only from June to August for just $10 more per person.
Disneyland or California Adventure Tour
|Economie en ligne||$7||$3|
- Visit original Disneyland Park
- Fun for the whole family
- Choose between two theme parks
- Most interactive parade in Disney history
- Night fireworks
- Spirit of non-stop party
- Complimentary hotel pick-ups and drop-offs