You can book online to receive an online discount, or call our office at 1-866-231-3752 (toll free from the USA) or 1-415-357-0700. We require a valid credit card to hold all phone & internet reservations. Alternatively, you can book a tour with us in person at our office location, provided our office is open.
How do I pay for my tour?
If you are reserving your tour online, your credit card will be charged within 24 hours. We require a valid credit card to hold all phone & internet reservations. Alternatively, you can pay us in person at our office location for any tour, provided our office is open. You can also choose to pay in cash to your driver by calling the office directly and providing a valid debit or credit card number.
What types of payments do you accept?
Credit Cards: We accept Visa, MasterCard and American Express credit cards. We also accept debit cards with symbols of these card companies. Please note that “pre-paid” cards and “travel” cards often are not accepted by our system and it is possible we may ask you to provide an alternate payment method if the initial payment does not go through.
Cash: You can pay cash at our office location for any tour. You can also choose to pay in cash to your driver by calling the office directly and providing a valid debit or credit card number. Please state to your reservation agent that you would not like your card to be charged and that you would like to pay your Expedition Leader in cash on the day of your tour.
Apologies, but we do not provide a travel or personal check payment option, nor can you choose to pay with cash for any online reservations.
At this time only one discount code can be accepted per reservation. You must choose which one you would like to apply upon making your booking. There is a space for the discount code or “tracking code” on the final page of the booking form.
My discount code isn’t working!
Not every code will be applicable to every single reservation. Please read the terms of the discount code you are attempting to use carefully, and note that some codes provided by third parties may have expired. If the code is valid and has been correctly applied you will see the value reflected on the final checkout page before submitting your reservation.
I’ve already made a reservation but forgot to add the discount code. Can you refund me the discount?
Unfortunately, any discount code you would like to use must be applied at the time of your booking. The code must be redeemed at the time of reservation and cannot be applied after you have made the booking.
Can I cancel or change my reservation?
Full refunds will be given for cancellations to any 1-day and half-day tour reservations made more than 24 hours before the scheduled departure time. Any cancellations with less than 24 hours notice will not be entitled to any refunds.
Tours with hotel packages and other third-party attractions tickets (ie. Monterey aquarium tickets) cancelled or changed with more than 10 days notice prior to departure, will incur a $35.00 fee or a fee of 10% of the package cost, whichever is greater.
Cancellations of any Tour package or 3rd party attraction ticket with less than 10 days notice will not be entitled to any refunds. Airport shuttles, Bay Cruises and Alcatraz tickets are nonrefundable.
Where do I pick up the tickets for my tour?
You do not need to have a physical voucher to board Extranomical-operated tours. Please follow the instructions on your confirmation for any 3rd-party-operated tours such as Bay City Bikes, Blue & Gold Fleet, Airport Express, et al. If you have purchased the Ferry Bay Cruise tickets, your Expedition Leader will give these to you upon boarding your tour.
Please note that Alcatraz Cruises will require that each adult boarding the boat to Alcatraz bring their photo ID or passport for identity verification.
我们的缪尔森林及葡萄酒乡两天游结合了休闲远足和穿过世界上最高最大的树。我们的行程安排, 包括参观三个地方: 参观两间酒厂和一间在索诺玛或在希尔兹堡广场具有历史意义的酒庄。每个地方我们都花上四十五分钟到一个小时在这加州世界著名的葡萄酒地区里。我们亦会在索诺玛山谷 (Sonoma Valley) 的中心地区留宿。这个逍遥游从旧金山 (San Francisco) 出发只是一个小时的路程，我们将用心计划所有行程, 一定能令您们难忘!!
晚上我们入住的酒店是: Best Western Sonoma Valley (索诺玛谷) 酒店, 位于历史悠久的索诺玛广场附近，从纳帕谷(Napa Valley) 到这里仅需二十分钟。所有房间均有最近重新装修，其中大部分设有私人阳台，电炉以及花园庭院。您们亦可享受特别设施, 如送到你房间的欧陆式早餐, 免费健身中心, 室外游泳池，热水浴池和蒸汽浴室。所有房间都配备了电视，电话留言信箱，吹风机，电热咖啡壶，免费报纸，等等。
第二天早上, 您们可继续使用一些酒店内的设施! 酒店的穿梭巴士将送你返回广场, 我们并在下午时间参观另外两个酒厂和享受更多品酒的机会。在返回旧金山 (San Francisco) 的路上， 我们还将通过索萨利托(Sausalito) 小城镇, 这里是很多船长的家, 数以百计浮动的房屋, 您们亦能欣赏到旧金山 (San Francisco) 海湾的美丽景色。
Enjoyed his knowledge and humor.
He kept the tour very up beat.
– Magnus J. on 07/27/2014
4 stars above (do not see the stars). Nice tour with good and entertaining guides (day1: Roman ; day2: Andy). More time in Muir Woods would have been nice, but there are other tours for that. The winery's were good with good wines and great presentations by nice people, especially at the Cline winery. The stayover in Sonoma we could have skipped since everything (winery's and breweries) closed around 5pm, even if there was a few nice restaurants open late. We went to the restaurant Burgers & Wine and loved it.
– Mary J. on 07/06/2014
Was very informative tour. Enjoyed the different type of wineries that were selected. Do not take Mayo off your list, was our favorite.
We had Nick the first day of the tour and Paul the second day. Both were great.
– Renee F. on 06/30/2014
– James R. on 09/17/2013
all of it....but if we had to pick one factor which made the day it was MARC our driver
– Elisabet F. on 08/04/2013
Everything was nice. Marc was the best- funny, easygoing!
– Angela W. on 06/03/2013
The tour guide created a fun and happy atmosphere especially fitting to those going out to drink wine.
– Liam C. on 05/12/2013
Ben was Great!
– Barbara K. on 11/06/2012
Muir Woods & wineries were great. Our tour guide was excellent. He filled us in on the area & we appreciated his humor. Bus was comfy. I will definitley recommend this tour to others
– Sarah B. on 07/12/2012
The whole tour was incredible. It was such a worry-free way to experience Muir Woods and wine country -- a big plus when traveling from across the country. I also enjoyed the tidbits of information provided by the tour guides (we had Paul on day 1 and Roman on day 2). I wasn't expecting that and learned a lot -- an added bonus! I would absolutely do this again and tell everyone I know who travels to the San Francisco area.
– Michael L. on 07/05/2012
Great morning tour of Muir Woods. Relaxing afternoon tasting wine, ESP at Clines Vineyards. Ben is a great guide! He is very knowledgeable and personable! His quick wit and easy way with people made the bus ride enjoyable and helped to bond all guests!
– Jesus H S. on 06/28/2012
We loved the fact that we stayed in a hotel in Sonoma with a very convinient location. Jacuzzi winery had a lot of great views and great picture scenarios.
– sybella k. on 05/27/2012
Marc! He was informative, funny and all round great guy. The tour fitted in all that I wanted (it was the 1 day combo tour- but you guys have no option to select this on the survey!) and was affordable.
– Katherine J. on 04/12/2012
I loved getting to Muir Woods early before it got too busy. I enjoyed the different wineries we went to, wandering around Sonoma, and the stop for the view of the Bridge. Andy was a great guide who gave us a lot of good information. I guess I liked it all...