How do I book or make a reservation?
You can book online to receive an online discount, or call our office at 1-866-231-3752 (toll free from the USA) or 1-415-357-0700. We require a valid credit card to hold all phone & internet reservations. Alternatively, you can book a tour with us in person at our office location, provided our office is open.
How do I pay for my tour?
If you are reserving your tour online, your credit card will be charged within 24 hours. We require a valid credit card to hold all phone & internet reservations. Alternatively, you can pay us in person at our office location for any tour, provided our office is open. You can also choose to pay in cash to your driver by calling the office directly and providing a valid debit or credit card number.
What types of payments do you accept?
Credit Cards: We accept Visa, MasterCard and American Express credit cards. We also accept debit cards with symbols of these card companies. Please note that “pre-paid” cards and “travel” cards often are not accepted by our system and it is possible we may ask you to provide an alternate payment method if the initial payment does not go through.
Cash: You can pay cash at our office location for any tour. You can also choose to pay in cash to your driver by calling the office directly and providing a valid debit or credit card number. Please state to your reservation agent that you would not like your card to be charged and that you would like to pay your Expedition Leader in cash on the day of your tour.
Apologies, but we do not provide a travel or personal check payment option, nor can you choose to pay with cash for any online reservations.
Will I get a discount if I book a second tour?
Are there any advantages by booking my tour online?
Can I combine two or more discount codes?
At this time only one discount code can be accepted per reservation. You must choose which one you would like to apply upon making your booking. There is a space for the discount code or “tracking code” on the final page of the booking form.
My discount code isn’t working!
Not every code will be applicable to every single reservation. Please read the terms of the discount code you are attempting to use carefully, and note that some codes provided by third parties may have expired. If the code is valid and has been correctly applied you will see the value reflected on the final checkout page before submitting your reservation.
I’ve already made a reservation but forgot to add the discount code. Can you refund me the discount?
Unfortunately, any discount code you would like to use must be applied at the time of your booking. The code must be redeemed at the time of reservation and cannot be applied after you have made the booking.
Can I cancel or change my reservation?
Airport shuttle transfers, all Bay Cruises & Ferry Tickets, Alcatraz Tours, Seaplane Tours, and any other 3rd party tours are non-transferrable and non-refundable. For Extranomical-operated tours, any cancellations and changes are subject to a 10% or $35 fee, depending on the tour, and must be made 72 hours before tour departure to get a partial refund, or at least 10 days in advance if the reservation includes a hotel accommodation.
Where do I pick up the tickets for my tour?
You do not need to have a physical voucher to board Extranomical-operated tours. Please follow the instructions on your confirmation for any 3rd-party-operated tours such as Bay City Bikes, Blue & Gold Fleet, Airport Express, et al. If you have purchased the Ferry Bay Cruise tickets, your Expedition Leader will give these to you upon boarding your tour.
Please note that Alcatraz Cruises will require that each adult boarding the boat to Alcatraz bring their photo ID or passport for identity verification.
蒙特利私人 企业/公司 专车游:
- 开始与结束都在您们入住的(旧金山)酒店 或 您们的办公室
- 前往一號高速公路, 沿着壮丽的加州海岸线行走
将向您们展示风景秀丽的地方: 蒙特利 (Monterey) 和 卡梅尔 (Carmel)
- 带您们探索历史悠久的罐头食品厂 (cannery row)
- 给您们选择参观蒙特利海湾水族馆 (Monterey Bay Aquarium), 世界最大的水族馆之一
有关更多详细资料或安排, 欢迎致电我们 或 點擊這裡预订
需要更多?? 如果您们想为"蒙特利卡梅尔专车游" 自定行程, 我们将乐意为您们协助。
- 可选择停留圣克鲁斯(Santa Cruz) 海滨长廊 或 半月湾(Half Moon Bay) 海滩
- 行程可加入参观水族馆, 或更多的购物时间
不是问题，您们能打造自己喜欢的行程! 欢迎致电我们, 我们的专家将协助您们打造最适合您们团体的旅游。
Corporate Monterey and Carmel Charter
- 我们能配合各种规模的团体, 满足不同的需要。
- 参观 蒙特利 (Monterey), 十七哩路, 和卡梅尔小镇 (Carmel by the Sea)。
- 适合于不同场合, 如： 公司派对, 客户会议，商业度假等等。