| To save you time we have put together some questions that are frequently asked about Extranomical Adventures and the Los Angeles Tours. Make tours reservation online or by calling 1-866-231-3752.
Choose a question or read all the questions: |
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| A: | You will get a discount already on your first tour with Extranomical |
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| A: | yes, you can get up to $25 off another tour. |
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| A: | Feel free to call our offices on : 415-357-0700 / 1-866-231-3752 |
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| Q: | Do I have to call prior to my tour to reconfirm my pick up time and location? |
| A: | yes, if possible 48hours in advance |
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| Q: | What credit cards do you accept? |
| A: | We accept Visa, Mastercard & American Express credit cards. |
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| Q: | How do I book or make a reservation? |
| A: | Booking & making a reservation is easy. You can book on-line to receive our on-line discount or call our office on (toll free from the USA) 1-866-231-3752 or (internationally) +1 415 357 0700. We require a valid credit card to hold all phone & internet reservations. |
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| Q: | Do you have a lost and found? |
| A: | Yes. Items left in the vehicles are stored in a lost and found for 30 days. If you think that you have left something on one of our tours, please give us a call, toll free (866) 231-3752 to see if it has been found. Extranomical Adventures is not responsible for lost or stolen items, we do this as a courtesy to our customers. See what happens to our lost and found by checking out our Extranomical charity events. |
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| Q: | Can I cancel my reservations? |
| A: | Yes, cancellations must be made 72 hrs before trip departure to get partial refund Cancellations are subject to a $25 cancellation fee. Private Charters require 2 weeks notice for changes or cancellations. |
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| Q: | How do I book or make a reservation? |
| A: | Booking & making a reservation is easy. You can book on-line to receive our on-line discount or call our office on (toll free from the USA) 1-866-231-3752 or (internationally) +1 415 357 0700. We require a valid credit card to hold all phone & internet reservations. |
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| Q: | How do I pay for my tour? |
| A: | If you are reserving your tour on-line, your credit card will be charged. Reservations by phone require a credit card to hold your seat(s). If you choose to pay by credit card over the phone there is a $2 per person service fee. No service fees are charged on internet reservations. Cash can only be paid directly to our tour guide on our Yosemite & Giant Sequoias 1 day Tour, & our Redwoods & Wine Country 1 day tour. You can also come to our dispatch office prior to the tour departure date and pay cash directly. |
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| Q: | What credit cards do you accept? |
| A: | We accept Visa, MasterCard & American Express credit cards. We also accept Debit cards with any of these symbols. |
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| Q: | Do you accept Travelers Checks? |
| A: | Yes, we do accept valid & properly signed Travelers Checks as a substitute for cash payments. |
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| Q: | Do you accept Personal Checks? |
| A: | Apologies, but we do not provide a personal check payment option. |
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